Creation mail and password

[geriqn]

Hello, guys

I need help. A few months ago the founder of the forum I too administrate gave me her profile and the rights to be a founder.
She had no time to work on the forum anymore so she left it to me.

My problem is that she can’t remember what is the creation mail and password and since I am the founder now, I must know them.

Can you help me?

Thank you in advance.

[SLGray]

Try this:

Go here - https://www.forumotion.com/en/utils/

Enter the forum's address and the original password that was used to create the forum.  When you get in, the email address should be at the top of the page.

[geriqn]

The problem is that she did not give me the password and she told me that she forgotten it and can't remember.

[SLGray]

Please read this - https://help.forumotion.com/t127211-password-problems . Explain situation as best as you can.

You will need to list all possible email addresses that could have been used.

[geriqn]

Thank you for your help.  I will do it.

[Jophy]

Hello,

If your trying to contact Buttercup(pro admin), you will need to wait patiently as she is currently from holiday vacation, I assume she'll back later.