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Forum Header and Navigation Bar Missing on iPads

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In progress Forum Header and Navigation Bar Missing on iPads

Post by parbrook on Mon 7 Apr - 14:59

We have a few members using iPads.

They have discovered that they can switch from the mobile display to the classic display in order to see images and avatars and everything was working OK.

Within the last couple of hours, the iPad users have lost the black Log-in bar, the forum header and the navigation bar.


They have tried clearing cookies and restarting web browsers, but the problem still exists.

I would welcome a solution for this, as iPad members cannot log-in or log-out.

Thanks


Last edited by parbrook on Mon 7 Apr - 15:25; edited 1 time in total (Reason for editing : updated information)

parbrook
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In progress Re: Forum Header and Navigation Bar Missing on iPads

Post by Sir Chivas™ on Mon 7 Apr - 17:57

Hi,

Just the options of log in and logging out have disappeared? Can you please provide a screenshot of what these users see? Thank you.

Is this only happening to IPad users?

Regards,
Sir Chivas.

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In progress Re: Forum Header and Navigation Bar Missing on iPads

Post by parbrook on Mon 7 Apr - 18:46

Hi
Initially, I was told that only the lack bar at the top had dssapeared.

Subsequently, the iPad uers informed  that the black bar, forum header an forum navigation bar had dissapeared, so no possibility to login or logout.

This happened between around 16:00 and 18:00 hours today.

A temporary work-around is now being used, adding /mobile? to their url shortcut works, but is not an ideal solution.

parbrook
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In progress Re: Forum Header and Navigation Bar Missing on iPads

Post by Sir Chivas™ on Mon 7 Apr - 19:05

Can you please provide your forum URL? Thank you.

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In progress Re: Forum Header and Navigation Bar Missing on iPads

Post by parbrook on Tue 8 Apr - 14:14

Sir Chivas™ wrote:Can you please provide your forum URL? Thank you.

Hi

hyperparathyroid.forumotion.co.uk

Thank you for looking.

parbrook
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In progress Re: Forum Header and Navigation Bar Missing on iPads

Post by Jophy on Wed 9 Apr - 8:16

Hello,

This is a current problem that was already reported to the techs(ipad log in issues), unfortunately, we have no news from them yet, please follow this topic and report your problems there, be sure to provide your forum link too:
http://help.forumotion.com/t130874-772-mobile-version-doesn-t-work

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