Please help me recover the forum.

by Ritzy2K June 10th 2019, 12:48 pm

I deleted my forum thinking that it is recoverable whenever I want to, but I cannot recover it again. I really want that forum back. I know this is a lot of work for you guys but I'll be extremely grateful if I can get the forums back. Next time before taking such step I'll think twice. Sorry for bothering you guys, but I'll be extremely grateful if I can have it back

I purchased a premium package and custom domain, and it was very foolish of me to delete the forum.

I'll be extremely grateful if you guys can help me recover it back.

The forum link is (was) - www.asiancels.forumotion.com

Thank you and my sincere apologies.

by **Ape** June 10th 2019, 1:22 pm

Have you gave the founders tools a try ?
log in here >>

if your forum is still on our system then you will get to roll it back using them tools.

by Ritzy2K June 10th 2019, 2:10 pm

Yes, I've tried going in the "backup" option and it says the backup for my forum isn't available, because I never backed up my forum. Please help me out here, I'm extremely desperate

by **Ape** June 10th 2019, 2:54 pm

Okay please PM me with your Email address and i will ask out head office to see if they can do it but i see from my tools there is no backup date so i think there will be a problem doing the backup but i will try.

PLEASE REMEBER: Don't post your Email address here send it to me by PM only.

by **Ape** June 10th 2019, 2:58 pm

@Ritzy2K

The topic was posted in the wrong section, so I have moved it to the correct section.

Please read our forum rules: ESF General Rules

by Ritzy2K June 10th 2019, 3:18 pm

APE wrote:Okay please PM me with your Email address and i will ask out head office to see if they can do it but i see from my tools there is no backup date so i think there will be a problem doing the backup but i will try.

PLEASE REMEBER: Don't post your Email address here send it to me by PM only.

Hello, can you please confirm if you've received my PM. It's in my outbox and not my sentbox, I think I still lack the privileges of sending PM's.

Regards

by **Ape** June 10th 2019, 3:26 pm

PM received with thank's

I have sent a Ticket off to our team and hope to get reply in the next 24 hours.

I will reply back here once i get news.

Best regards.

APE.

by **Ape** June 10th 2019, 3:36 pm

Great news your forum is now back online >> http://asiancels.forumotion.com
Please try and log in and then let me know if this is now solved.

If Yes please mark your topic solved by pressing the mark solved button found at the top of this topic.

APE.