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Time when SSL cert is ready when Advanced Packages and custom domain

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Solved Time when SSL cert is ready when Advanced Packages and custom domain

Post by dominic.japan January 17th 2024, 8:13 am

Hi, I recently just now upgraded to the Advanced package then added the custom domain and it says it validated, but I was wondering when the SSL cert is created because right now. I can't access my forum using the https://my.pureheart.page but only on https://pureheartpage.forumotion.com/

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Last edited by dominic.japan on January 18th 2024, 12:19 pm; edited 1 time in total
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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by skouliki January 17th 2024, 8:46 am

hello

sometimes it may take some time for the system to embed your customized domain name (CNAME) into the SSL certificate forumotion provides.

Keep in mind that on a technical level, each change of site address (especially if purchased externally) requires time for the new certificate to be generated, associated and issued.

Usually, these times are almost zero (especially because the certificates are automatically regenerated), however in some cases with domains purchased externally it can take longer.

i suggest you wait until tomorrow
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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by dominic.japan January 17th 2024, 10:03 am

Ok Thank you.
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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by Ape January 17th 2024, 1:21 pm

Hi this can take 24 to 48 hrs to activate on your forum.
We are sorry for any delay.


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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by dominic.japan January 17th 2024, 2:38 pm

That's ok Ape and I also upgraded to Premium. I feel you guys deserve that and I like the features. I can wait. Smile
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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by The Godfather January 18th 2024, 11:35 am

Hello @dominic.japan

It seems to be OK this now: https://my.pureheart.page/ Very Happy
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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by dominic.japan January 18th 2024, 12:19 pm

Thank you so much Smile You are awesome.
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Solved Re: Time when SSL cert is ready when Advanced Packages and custom domain

Post by Razor12345 January 18th 2024, 12:21 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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