Confirmation emails not working?
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Confirmation emails not working?
I've gotten several emails saying new members cannot sign up. They are not recieving their confirmation emails, and when they go to re-register it says the username is not available.
So, is there anythin I can do?
I don't know how to check this forum? So can someone please email me at thisaintascene84@yahoo.com
thank you
So, is there anythin I can do?
I don't know how to check this forum? So can someone please email me at thisaintascene84@yahoo.com
thank you
YourFavoriteGoodbye- New Member
- Posts : 9
Reputation : 0
Language : English
Re: Confirmation emails not working?
Hello YourFavoriteGoodbye,
Have they checked their spam and/or junk sections of their email accounts? Also, you can manually activate them by going to:
1) Administration Panel
2) Users & Groups Tab
3) Inactive users (on the left, under Users)
I have also sent a test email to that address. Hope I helped.
Regards,
Base
Have they checked their spam and/or junk sections of their email accounts? Also, you can manually activate them by going to:
1) Administration Panel
2) Users & Groups Tab
3) Inactive users (on the left, under Users)
I have also sent a test email to that address. Hope I helped.
Regards,
Base
Re: Confirmation emails not working?
Hey, my email works fine, thank you
i will go see if that works.
thanks
i will go see if that works.
thanks
YourFavoriteGoodbye- New Member
- Posts : 9
Reputation : 0
Language : English
Re: Confirmation emails not working?
it worked. i will tell them about their spam boxes.
now do i need to email them to let them know they are active now, or will they get an email?
now do i need to email them to let them know they are active now, or will they get an email?
YourFavoriteGoodbye- New Member
- Posts : 9
Reputation : 0
Language : English
Re: Confirmation emails not working?
awesome, thanks so much!!!
you can delete this now L:)
you can delete this now L:)
YourFavoriteGoodbye- New Member
- Posts : 9
Reputation : 0
Language : English
Re: Confirmation emails not working?
No, the other users must also see this if they have the same problem.
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