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Restore Problem

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Restore Problem Empty Restore Problem

Post by P90 October 12th 2009, 9:38 pm

Ok, my friend screwed up my forum, so I need to restore it to a certain point.

I'm in the The Utilities - Backup and Restore thingy, and I selected full backup, but underneath it there is a thing that says "Restore the forum such as it was" and the dropdown box just says "To select:" and there is no dates to restore it to.

Is there a certain way to enter a date or something?
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Post by Sanket October 12th 2009, 9:45 pm

Generally, the date appears. But, right now its not appearing.

I saw that problem myself, it seems like a temporary problem. We will have to wait it out.
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Post by P90 October 12th 2009, 9:46 pm

D*** it. I have no patience. How long do you think it will take?
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Post by Sanket October 12th 2009, 9:47 pm

I have no clue, such problems fix itself in a few hrs generally.
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Post by P90 October 12th 2009, 9:48 pm

Alright, kinda random here but, does a full backup restore my forums and catagories back to where they were. i deleted some by accident.
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Post by Sanket October 12th 2009, 9:51 pm

Yes it does to that date. But, its not really difficult to make new forums & categories. You might lose messages & members, when you do a full backup.
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Post by P90 October 12th 2009, 9:53 pm

I'm not making new forums because I'll have to make new stickies and posts.

I hope the restore keeps my stickies and topics.
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Post by MrMario October 12th 2009, 11:27 pm

It was due to the new servers and it should be fixed as soon as the staff at Forumotion return to the old servers.
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Post by P90 October 13th 2009, 12:12 am

Still not fixed =/
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Post by Darren1 October 13th 2009, 12:37 am

MrMario wrote:It was due to the new servers and it should be fixed as soon as the staff at Forumotion return to the old servers.

We haven't gone back to the old servers yet. Wink
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Post by rahan October 13th 2009, 11:42 pm

And when is this going to happen! Please..
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Post by MrMario October 14th 2009, 12:15 am

We don't know yet. The only people that do are the people that work at Forumotion.
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Post by Darren1 October 14th 2009, 2:26 am

Ive got some news guys:

The Godfather wrote:regarding the disabling of backup, as stated earlier in this topic, it is only temporary time to stabilize the system. By cons, know that we continue to do well for your forums that you are not currently available.

Note, this is from the French support forum, and thus not referring to any topic in specific on this board.
Originally said by The Godfather in the french Support Forum.
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Post by rahan October 15th 2009, 2:44 am

Not fixed yet... been 1 week... forumotion please do something... never i had this problem in 2 years of my experience with this site
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Post by Darren1 October 15th 2009, 2:53 am

The techs are doing their up most best, but they've heaps of problems to fix.
They have problems from over 3 weeks ago to fix!
Please be patient.
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Post by rahan October 17th 2009, 9:34 pm

2 weeks now and no change.... Still not fixed... need an update.
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Post by Darren1 October 18th 2009, 12:35 am

We changed servers to a more reliable host, our original host with new servers which are 2x more powerful.

You will be able to do a restore as soon as the servers are 100% stable Wink

Please be very patient.
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Post by rahan October 18th 2009, 1:24 am

You know this puts a smile on my face but the next I check its still down then I get the stupid feeling again.
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Post by Darren1 October 18th 2009, 1:51 am

Well, the techies are doing their best, but they got hundreds of things to fix, as well as stabilizing the servers which is a very difficult thing to do in forumotion's case, as there is so much traffic.
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Post by kirk October 18th 2009, 4:37 am

Well i am confused if they are saying there forums are not there because of the white pages/errors or there forums are there but they are unable to do a full restore?
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Post by rahan October 18th 2009, 4:55 am

The forum is there but i cant restore it to a previous day because an admin of mines deleted all the forum
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Post by kirk October 18th 2009, 5:01 am

rahan wrote:The forum is there but i cant restore it to a previous day because an admin of mines deleted all the forum

OK then it's most likely the restore tool is not back up yet.
I will have to ask in the office to see if there is any more information on this and when members will be able to restore once again.
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Post by rahan October 18th 2009, 7:02 pm

For how long its been 2 weeks now.
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Post by MrMario October 18th 2009, 7:05 pm

Till the servers are working the way Forumotion wants it will work. Typlo will provide information about this when its been fixed.
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Post by rahan October 20th 2009, 2:50 am

So why didn't Typlo provide information when it was down? This sucks man.
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Post by Darren1 October 20th 2009, 7:36 am

rahan wrote:So why didn't Typlo provide information when it was down? This sucks man.

He can't give us information that he doesn't get given Wink
Typlo gives us all the information that he receives as soon as he get's it though Wink
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Post by rahan October 21st 2009, 1:56 am

Thank you guys so much. Everything is fixed :wouhou:
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Post by MrMario October 21st 2009, 5:02 am

Since its back up I will lock this
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