i have lost my forum

[liloucia]

Hi, eeem my forum was been deleted but i don't understand why. Nobody know my password and i don't have deleted my forum so can you arrange this problem? my forum was: Eilenden.actifforum.com

Thinks -Liloucia-

[Cornelia]

Hello.

Just tonight, I had to report to my co-moderator the disappearance of his board...

Lately, there seems to be some problems with automatic deletion for inactive boards.

Try to restore your board with the fouder's utilities : https://www.forumotion.com/en/utils

You must use these IDs

Username : Creation e-mail address OR Forum address

Password : the one you used to create your board

EDIT : I looked on the French side and there are many other cases like yours. I will report this problem to the staff.

[ThalíRegí]

omg my forum went down also!!

[aaaaaa]

is that because it full of
posts or not??
thak you

[Cornelia]

> aaaaaa : It has nothing to do with the number of posts.

It's a bug which occurred this night and it affected many people, new topics are multiplying on the French side. I reported this problem to the French staff.

If you understand French : http://forum.forumactif.com/viewtopic.forum?t=98546

[Cornelia]

Hello.

I translate what Gautamas told us about this problem.

Hello

The problem came from a defective hard drive on one of our servers. So, we had to backup and transfer the database.

Cordially
Editboard technical support