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Private Messages disappeared?

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Private Messages disappeared?

Post by chouzouris on March 27th 2011, 7:33 pm

I have a member complaining that during the last week her second page of PM's has disappeared.
I cannot find anything about it in the forum and no one else has mentioned anything similar.
Please note that this seems to have happened after this member was removed from the moderators group.
Any idea?

chouzouris
Forumember

Female Posts : 161
Reputation : 0
Language : ENGLISH
Location : Greece

http://www.gatospito.com

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Re: Private Messages disappeared?

Post by Base on March 27th 2011, 7:34 pm

Hello chouzouris,

Private messages can disappear if the inbox is full. The oldest messages will be deleted as the new messages come in. Is this the case with your member? Smile

Regards,

Base

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

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Re: Private Messages disappeared?

Post by chouzouris on March 27th 2011, 7:39 pm

I am afraid not. She says that her inbox was not full but in fact all second pages from her private messages inboxes have been deleted...

chouzouris
Forumember

Female Posts : 161
Reputation : 0
Language : ENGLISH
Location : Greece

http://www.gatospito.com

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Re: Private Messages disappeared?

Post by Base on March 27th 2011, 7:45 pm

If it helps, you could try restoring your forum using the Utilities. This sounds like a technical bug than anything else. scratch

Base
Forumaster

Male Posts : 10386
Reputation : 1687
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

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Re: Private Messages disappeared?

Post by chouzouris on March 27th 2011, 8:03 pm

@Base wrote:If it helps, you could try restoring your forum using the Utilities. This sounds like a technical bug than anything else. scratch

Actually I don' t want to do this because I will then lose all last messages in my forum...

chouzouris
Forumember

Female Posts : 161
Reputation : 0
Language : ENGLISH
Location : Greece

http://www.gatospito.com

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