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members screen names listed but but when they login they dont exsist

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In progress members screen names listed but but when they login they dont exsist

Post by crispchris on September 1st 2011, 5:12 pm

these have been members for some time not new but this wk a number of me members try to loggin and it says they dont exsist. if i member search in admin they come up as non exsist yet if i look at my members profiles they are there . i have changed there PW for them and tried to log on to there accounts as well nothing works. is this a common thing? ty

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In progress Re: members screen names listed but but when they login they dont exsist

Post by Kalliopi on September 1st 2011, 7:28 pm

Try going into the Admin panel > Users & groups> inactive users & check that they are all activated. If not check the box and activate them.

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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris on September 1st 2011, 8:23 pm

there listed as active there ty

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In progress Re: members screen names listed but but when they login they dont exsist

Post by Base on September 1st 2011, 10:50 pm

So is this solved then? Smile

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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris on September 2nd 2011, 4:08 am

no not solved . it has happened to 3 members

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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris on September 2nd 2011, 4:11 am

as i said there profiles are active they are listed on membesr list but if i search for them they dont exsist and none of there profiles can be logged into by me or them. it states dosent exsist. i have also tried to change there passwords for them and this hasnt worked

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In progress Re: members screen names listed but but when they login they dont exsist

Post by Sanket on September 2nd 2011, 6:39 am

May I remind you that double/triple posting isn't tolerated unless separated by 24 hours (Use the edit button) Wink

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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris on September 2nd 2011, 2:56 pm

@crispchris wrote:as i said there profiles are active they are listed on membesr list but if i search for them they dont exsist and none of there profiles can be logged into by me or them. it states dosent exsist. i have also tried to change there passwords for them and this hasnt worked



wow i cant post more then 1 time in 24 so how does this help me then ? and wtf kind of rule is that i came here for help i guess thanks for nothing

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In progress Re: members screen names listed but but when they login they dont exsist

Post by Darren1 on September 3rd 2011, 5:37 am

Hi,

You are allowed to post more then once a day, just someone has to reply to the topic first. It's to help us keep order in the forum, first in, first out. In theory atleast Wink

Can you do a server resynch.
Admin panel >> General > Forum/config > Resync > Tick & save.
Now try to locate the users.

Did the users by any chance get a confirmation of account email?
Would of came from "Board@forumotion.com".

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In progress I had this same problem too

Post by Siverly on September 4th 2011, 4:15 am

I had this problem and Kaliope's sugeestion fixed it.

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In progress Re: members screen names listed but but when they login they dont exsist

Post by SLGray on September 4th 2011, 4:19 am

@crispchris wrote:there listed as active there ty

If there is any member listed in the Inactive section, then their account are not active.

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