Need help resting forum to save point

by LostHero March 12th 2012, 5:10 am

My forums got wiped by accident and I don't remember my founder user name and pass word to use the back up option.. Please help!! Shit

by Sir Chivas™ March 12th 2012, 5:13 am

This links might help:

https://help.forumotion.com/t64905-how-does-a-backup-work

https://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account

by LostHero March 12th 2012, 6:09 am

Sir Chivas™ wrote:This links might help:

https://help.forumotion.com/t64905-how-does-a-backup-work

https://help.forumotion.com/t81878-recovery-or-change-founder-of-an-account

Problem is I don't remember the founder Email or nothing I need it all reset and I tried to PM the people with the info and says I have not reached the post limit yet to PM :X

by Sanket March 12th 2012, 8:10 am

You can PM now. You need the founder email if you need any help related to this.

by LostHero March 13th 2012, 3:25 am

How long does it take to get your new pass word sent to you? confused

by Sanket March 13th 2012, 8:41 am

I have asked again, why did you not receive the email.

by LostHero March 13th 2012, 4:33 pm

Ok now I have another problem I used the New email Address I requested the founders be changed to and the NEW pass word sent to me I tried and used the restore save point option under security. And didn't work and got locked out.

What am i doing wrong?

by Sanket March 13th 2012, 4:35 pm

Why are you trying to restore?

by LostHero March 13th 2012, 4:41 pm

Because Some one hacked a users PC I found out and gained access to the forums. And deleted all Post and topic made and I was trying to restore the forums before that happen. Can this be done? the save point is active on the Admin panel and clicked on it asked for founders email and pass at creation.

This why I asked for it to changed so i can go back to a save point with the forums.

by **Shadow** March 13th 2012, 5:21 pm

LostHero wrote:Because Some one hacked a users PC I found out and gained access to the forums. And deleted all Post and topic made and I was trying to restore the forums before that happen. Can this be done? the save point is active on the Admin panel and clicked on it asked for founders email and pass at creation.

This why I asked for it to changed so i can go back to a save point with the forums.

Hello,

I restored your forum and I've sent you a new password by PM this time.

Can you confirm you have access to your forum now ?