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Can't Connect

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Solved Can't Connect

Post by Tom2794 April 17th 2012, 8:36 am

Hey there, I was working on my forum and suddenly I don't seem to be able to connect to it.
the forum URL is: www.paintz.forumotion.com
I don't know if it's a problem on my side but it just won't connect, the loading symbol just keeps spinning then eventually stops trying.
Is this a server problem?
Can you connect to it?

I also wondered if it was a corruption problem or something so I tried a direct connect to the ACP through utils but it doesn't load either.

Little help? Smile


Last edited by Tom2794 on April 17th 2012, 9:53 am; edited 1 time in total
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Solved Re: Can't Connect

Post by Guest April 17th 2012, 8:38 am

Hi!

Do you get a error message or something? Can you provide me a test account? Thanks.
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Solved Re: Can't Connect

Post by Tom2794 April 17th 2012, 8:39 am

I get no error message, I can't get anywhere near it.
It just won't load.

By asking for a test account does this mean you can access it?
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Solved Re: Can't Connect

Post by Guest April 17th 2012, 8:40 am

Yeah. Create a test account and post it here. Wink
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Solved Re: Can't Connect

Post by Tom2794 April 17th 2012, 8:43 am

I can't create a test account because it won't load for me...
If you can see it then I guess it's a problem on my end?

I just got an email saying you created an account... so I guess it's just me?
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Solved Re: Can't Connect

Post by Guest April 17th 2012, 8:47 am

I created one, and in emails says that you need to activate it, because you choosed that only administrators can activate members accounts. Wink
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Solved Re: Can't Connect

Post by Tom2794 April 17th 2012, 8:50 am

Yeah you're not getting my point...
I cannot connect to my site.
I have a white screen.
It will not load.
It doesn't load on my PC or my laptop.
It doesn't load on firefox or google chrome
so it can't be a software issue...

I don't need you to make an account as that proves nothing in my situation.
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Solved Re: Can't Connect

Post by Guest April 17th 2012, 8:53 am

Yeah, I know this, Tom. But I'm courious what could we do in this situation? Lol?

The only thing I thought is to follow this tutorial: https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
So, try it!
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Solved Re: Can't Connect

Post by Tom2794 April 17th 2012, 8:54 am

Already done that, no difference ;D
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Solved Re: Can't Connect

Post by Guest April 17th 2012, 8:55 am

Then try to re-install your browser. Wink
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Solved Re: Can't Connect

Post by Tom2794 April 17th 2012, 9:41 am

With a little searching around,

Could this problem be that internet provider is Plusnet?
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Solved Re: Can't Connect

Post by Sanket April 17th 2012, 9:50 am

Tom2794 wrote:With a little searching around,

Could this problem be that internet provider is Plusnet?
https://help.forumotion.com/t107141-re-forum-blocked-by-plusnet-as-a-result-of-other-forum-flagged-by-iwf
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Solved Re: Can't Connect

Post by Tom2794 April 17th 2012, 9:52 am

Yeah I just found that Wink

Hence my last post.

I guess this is... solved? Razz

Thanks.
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Solved Re: Can't Connect

Post by Sanket April 17th 2012, 9:54 am

Topic Solved & Locked
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