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Locked out of my forum.

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Solved Locked out of my forum.

Post by Alex_Eror February 3rd 2013, 2:04 pm

Hey, I tried logging in to my forum and according to the site, I entered the wrong password. Great. Anyway, despite having memories of disabling the function, it seems to think that the disallow admin password reset is enabled. Can someone lend me a hand?

Forum: http://platitude.forumotion.com
Username: Cüzen
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Alex_Eror
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Solved Re: Locked out of my forum.

Post by Base February 3rd 2013, 2:24 pm

Hello,

You can try logging into the utilities and then use the direct connection to the admin panel tool: https://www.forumotion.com/en/utils/

You will need to use your founding credentials to log in.

If you've forgotten your password, please read this topic: https://help.forumotion.com/t93821-lost-founder-s-password
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Solved Re: Locked out of my forum.

Post by Alex_Eror February 3rd 2013, 2:32 pm

Base wrote:Hello,

You can try logging into the utilities and then use the direct connection to the admin panel tool: https://www.forumotion.com/en/utils/

You will need to use your founding credentials to log in.

If you've forgotten your password, please read this topic: https://help.forumotion.com/t93821-lost-founder-s-password

Thanks, I've sent Sanket a PM.
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Solved Re: Locked out of my forum.

Post by Base February 3rd 2013, 2:34 pm

You're welcome. You will now need to wait patiently for a response.
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Solved Re: Locked out of my forum.

Post by Alex_Eror February 3rd 2013, 3:17 pm

After trying many combination, it worked. Thank you, this can be closed. :3
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Solved Re: Locked out of my forum.

Post by Base February 3rd 2013, 3:24 pm

Alright then. Please delete your private message in your outbox.

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