Registration Problems

Go down

Solved Registration Problems

Post by docattak on February 7th 2014, 11:04 am

Hi
A couple of new guys have tried to register but have received not activation message.  When I try and register for them the user name comes up as being already in use - as the names used are highly unlikely to already be in use and are not in membership list, my view is that they have made an error in entering the email address (messy in both cases and one guy is dyslexic!)

I can't find any trace of them using the admin tools - I would like to remove their wrong attempt and register them with the gamename they normally use, but with the correct email address!

Thanks

Docattak

docattak
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

Solved Re: Registration Problems

Post by Derri on February 7th 2014, 11:43 am

Right, it sounds like they haven't even registered if there isn't any information of them doing so in the admin panel.

The username issue you're referring to can be disabled.

If you go to ACP --> General --> Security --> Disallow registration with the most commonly spam usernames (the option is something like that) and then select no and save.

Then they should be able to register.
avatar
Derri
Helper
Helper

Male Posts : 8714
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Registration Problems

Post by docattak on February 7th 2014, 11:49 am

Thanks - topic closed! (and so prompt Smile )

docattak
New Member

Posts : 6
Reputation : 1
Language : English

Back to top Go down

Solved Re: Registration Problems

Post by Derri on February 7th 2014, 11:50 am

Glad I could help Very Happy
avatar
Derri
Helper
Helper

Male Posts : 8714
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Registration Problems

Post by Base on February 7th 2014, 12:36 pm

Glad your problem is solved; topic marked as solved and archived.
avatar
Base
Forumaster

Male Posts : 10386
Reputation : 1693
Language : English and French
Location : United Kingdom, England

http://forumotionhub.net

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum