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Registration problems

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Solved Registration problems

Post by RainTheMighty May 31st 2019, 5:05 pm

Hi! I'm posting today because no one can register on my forum, like at all. When they finish the first page they can't get past the second one because the confirmation code section is missing. Here is a screenshot of it but feel free to check out the forum yourself

I've tried resyncing the forum and I have tried turning off the activation but for some reason that does not seem to work either. Just want someone who can actually fix the issue to handle it because I'm out of options. The forum address is http://iron-gridlocke.forumotion.com/


Last edited by RainTheMighty on June 1st 2019, 3:51 am; edited 1 time in total
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Solved Re: Registration problems

Post by skouliki May 31st 2019, 6:22 pm

hello

you can try
Turn off your Javascript and see if it comes back.
Turn your CSS files to basic and then see if it comes back.
Force your templates back to basic and see if it comes back.
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Solved Re: Registration problems

Post by Ape May 31st 2019, 7:54 pm

Hello i have seen this problem before.

Please can you take a look at the following settings in your Admin control panel.
Admin control panel settings
ACP >> Display >> Pictures and Colors >> Colors >> CSS Stylesheet Tab >>

Find :
Code:
.module-advert, #main-content iframe{display:none !important;}

And delete it then save.

Also can you please point us to the skin you uploaded on hitskin so we can remove the problem so no one else will have this problem.


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Solved Re: Registration problems

Post by RainTheMighty June 1st 2019, 3:50 am

Yes of course, and thank you for helping me fix this issue! Here is the link to the skin we are using.
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Solved Re: Registration problems

Post by skouliki June 1st 2019, 9:59 am

marked as solved
Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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