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Help: New Member Registration Being Blocked by System

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Solved Help: New Member Registration Being Blocked by System

Post by Allegra Wed 30 Apr 2014 - 15:23

Help: New Member Registration Being Blocked by System

So, today, a friend was trying to register on my site (from my pc) and every time we try to register an account it keeps sending a strange message that says, This Name Is Already Taken. 

Now, The problem is that I have been reorganizing the site, so I am absolutely the only actual registered user on the site, so that is definitely, not possible at all.

And then she picked a different name, but Every Single name she chose we got the same ‘This Name Is Not Available or Already taken..” What is going on? Please help, all this time I’ve been trying to figure out why there was no registration, and the system has been blocking All attempts to register.


I double checked the admin panel to make sure it was set to Allow New Members, so that is not the problem. What can be done about this?


Can you help??

The address is:

http://www.onlinealchemieforum.forumotion.com


Thanks!
Allegra
Allegra
New Member

Female Posts : 21
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Location : illinois-2-manhattan-nyc/usa, prince-edward's-isle/canada, cannes/france

http://www.onlinecliniqueforum.forumotion.com

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Solved Re: Help: New Member Registration Being Blocked by System

Post by Ange Tuteur Wed 30 Apr 2014 - 15:26

Hello Allegra,

Try disabling this feature :
Administration panel > general > security

Find 'Unauthorize subscriptions made with the most commonly used spam usernames'

tick 'no'

and save.
Ange Tuteur
Ange Tuteur
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Solved Re: Help: New Member Registration Being Blocked by System

Post by Allegra Wed 30 Apr 2014 - 15:39

Awesome!

Worked like a charm.
Thank you so much for the great help!
Allegra
Allegra
New Member

Female Posts : 21
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Language : English
Location : illinois-2-manhattan-nyc/usa, prince-edward's-isle/canada, cannes/france

http://www.onlinecliniqueforum.forumotion.com

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Solved Re: Help: New Member Registration Being Blocked by System

Post by Ange Tuteur Wed 30 Apr 2014 - 15:57

You're welcome :rose:

Topic solved and archived
Ange Tuteur
Ange Tuteur
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