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Members unable to use "find members" option in MESSAGES

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In progress Members unable to use "find members" option in MESSAGES

Post by Blackstingray1967 December 8th 2014, 10:13 am

Hello,

Logged in as Admin on forum riidclub I am able to get the input box when using the Messages option to "find a username".  The entire page turns white and an input box is presented to enter the necessary usernames when this option is chosen.  However, when a member of the same forum does the same the screen turns white but no dropdown box appears.  Members are able to PM using the PM function.  Please advise.

Thanks.

EM
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In progress Re: Members unable to use "find members" option in MESSAGES

Post by Ange Tuteur December 8th 2014, 10:24 am

Hello Blackstingray1967,

What browsers are these members are using ? I cannot seem to recreate the issue described.
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In progress Re: Members unable to use "find members" option in MESSAGES

Post by Blackstingray1967 December 8th 2014, 11:04 am

Hello,

I had a member report this to me to day.  He was using IE 11.  I then tested it out on both IE 11 and Chrome 39.  Logged in as Admin I had no problem using both browsers.  Logged in as a regular member in IE I get a totally blank, white page.  In Chrome I get the icons in the scrolling bar and nothing else.

Thanks.

EM
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