[Important] Error message

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Solved [Important] Error message

Post by Shadow on December 16th 2014, 10:19 am

Hello dear members,

Some members can have the following message while surfing on their forums:



or this messages


Our technicians are working on the problem. It should be solved sooner :rose: :rose:

Thanks for reporting the following information



- Url of your forum
- Screenshot of the error message



Buttercup flower


Last edited by Buttercup on March 30th 2015, 9:21 am; edited 3 times in total
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Solved Re: [Important] Error message

Post by NibiNibi on December 16th 2014, 12:24 pm

Hello, I can't post new topics and I'm new so sorry if I wrote in the wrong topic. But there is a problem with my forum, which came out today. I saw that you were working on something, and I thought it might be connected.
There is a problem with dices on rpg options. When somebody want to post coment with dices, we see this: http://pannan.vot.pl/arizona-saints/grafiki/print1.jpg and there is no acces to the topic where the post is!
Also, some posts went missing today.
The forum url: www.oldwhiskey.pl
Thank you and also - sorry.

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Solved Re: [Important] Error message

Post by Shadow on December 16th 2014, 12:30 pm

@NibiNibi

Thanks for your help Wink our technicians are still working on it :rose:
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Solved Re: [Important] Error message

Post by NibiNibi on December 16th 2014, 12:36 pm

Thank you very much! I'll wait for the results Very Happy

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Solved Re: [Important] Error message

Post by Algona on December 16th 2014, 2:35 pm

Only the portal is opening now...
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Solved Re: [Important] Error message

Post by Anzo on December 16th 2014, 2:49 pm

- Url of your forum: http://www.duelacademy.net/
- Screenshot of the error message https://i.imgur.com/tVHejsl.png
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Solved Re: [Important] Error message

Post by David Yano on December 17th 2014, 8:36 am

Hello, I'd like to report the same issue on my forum. Most users say that single page refresh is a sufficient workaround - page loads normally on 2nd attempt.

In case of one user, however, this issue prevents him from accessing 90% of forum area. Page refresh doesn't help, as error message pops up every time.

URL: http://dominium.rpgboard.net/
Screenshot: http://i61.tinypic.com/110eumo.png
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Solved Re: [Important] Error message

Post by Shadow on December 17th 2014, 10:46 am

@David Yano wrote:Hello, I'd like to report the same issue on my forum. Most users say that single page refresh is a sufficient workaround - page loads normally on 2nd attempt.

In case of one user, however, this issue prevents him from accessing 90% of forum area. Page refresh doesn't help, as error message pops up every time.

URL: http://dominium.rpgboard.net/
Screenshot: http://i61.tinypic.com/110eumo.png
Hello @David Yano


The problem should be solved right now. let me know if you still have the problem Smile

Thanks in advance :rose:
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Solved Re: [Important] Error message

Post by David Yano on December 17th 2014, 1:09 pm

Hi,

No further occurrences of this bug, including the case of this particularly unlucky user, who has now regained full access. I'll provide more info if we manage to reproduce it, but for now it looks solved.

Thanks a lot! Wink
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Solved Re: [Important] Error message

Post by Shadow on December 17th 2014, 4:11 pm

Thanks for your feedback. If you have the problem once again, please let me know. Thanks :rose:
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Solved Re: [Important] Error message

Post by SarkZKalie on December 18th 2014, 10:42 am

@Buttercup I'm having a problem accessing to Profile tab in ACP/Users & Groups/Profile. A white page appeared and redirected to homepage itself like a 404 error.
Edited: It's temporary issue and gone when I'm trying to reload my page.
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Solved Re: [Important] Error message

Post by Shadow on December 18th 2014, 11:41 am

Hello

I made few tests on your forum and I don't manage to get the maintenance error. (Pa>>Users & groups>> Profiles = no error or maintenance)
Could you please explain exactly when and where you get the message (Provide a screenshot if possible)?

Many thanks in advance for you help :rose:
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Solved Re: [Important] Error message

Post by SarkZKalie on December 18th 2014, 1:05 pm

Ya, it's just a temporary issue and now my page works perfect  Twisted Evil
Thanks for your quick response!
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Solved Re: [Important] Error message

Post by perx.allan on March 22nd 2015, 12:49 pm

Flood control is active on this forum, please wait 9999 second(s) before replying or posting.


But why
i cant not post !
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Solved Re: [Important] Error message

Post by APE on March 22nd 2015, 2:26 pm

@perx.allan wrote:Flood control is active on this forum, please wait 9999 second(s) before replying or posting.


But why
i cant not post !
@perx.allan Is this on your forum or on this forum? If it is your forum you need to give us a link to your forum.


 Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation.



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Solved Re: [Important] Error message

Post by perx.allan on March 24th 2015, 8:03 am

HOW !
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Solved Re: [Important] Error message

Post by perx.allan on March 24th 2015, 8:15 am

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Solved Re: [Important] Error message

Post by Shadow on March 24th 2015, 10:20 am

Hello @perx.allan

First of all, thanks for creating a new topic because your problem doesn't fit with this topic. 
Then, if you are openning many topic and post in bulk inside, you can be considered as spammer and you can get this "flood message"
However, if you are posting normally that is not normal.

Could you pleas provide more information like:
- Are you the only one to get this message or your members
- Since how long have you this message (one weekend, one month,...)

Thanks in advance for you reply

regards
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Solved Re: [Important] Error message

Post by perx.allan on March 24th 2015, 10:48 am

@buttercup

Can u Help me about that ! heres My Forum http://matrixhacks.forumtl.com/forum
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Solved Re: [Important] Error message

Post by perx.allan on March 24th 2015, 10:53 am

I solve a Problem @buttercup Thanks For Reminder !
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