unable to access my acp

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Solved unable to access my acp

Post by PurpleTears on April 15th 2018, 7:13 pm

I am unable to get into my acp this just happened, i am in my forum because the page was left open all night but when i try to login to acp it says incorrect pass or username. I had my settings so i could reset password but that has been changed.. I do not have other admins so that is not the problem .. please help


Last edited by PurpleTears on April 15th 2018, 9:12 pm; edited 1 time in total

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Solved Re: unable to access my acp

Post by Luffy on April 15th 2018, 8:58 pm

Hello,

So are you using the same password for your login to the forum?

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.
Please read our forum rules: ESF General Rules
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Solved Re: unable to access my acp

Post by PurpleTears on April 15th 2018, 8:59 pm

yes its already in the box's usually i can just login with that .
The only reason i am in the actual board is because i left the page open all night..

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Solved Re: unable to access my acp

Post by PurpleTears on April 15th 2018, 9:14 pm

I am sure if i logout of my page i will locked out of there as well, i think i need someone to go into my acp and allow password reset or just give me a new password and send via pm

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Solved Re: unable to access my acp

Post by jucarese on April 15th 2018, 9:20 pm

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Solved Re: unable to access my acp

Post by Luffy on April 15th 2018, 9:21 pm

Can you please send me your forum link and the founder information via PM?

Thanks!
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Solved Re: unable to access my acp

Post by PurpleTears on April 15th 2018, 9:22 pm

ok

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Solved Re: unable to access my acp

Post by PurpleTears on April 15th 2018, 9:27 pm


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Solved Re: unable to access my acp

Post by Luffy on April 15th 2018, 9:29 pm

PM received. What would you like me to do?

Deactivate the security feature so you can press the Forgot my password? link or just send you a new password?
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Solved Re: unable to access my acp

Post by PurpleTears on April 15th 2018, 9:30 pm

send new password please

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Solved Re: unable to access my acp

Post by Luffy on April 15th 2018, 9:32 pm

Password Send!
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Solved Re: unable to access my acp

Post by PurpleTears on April 15th 2018, 9:36 pm

Thank you i am in now banana

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Solved Re: unable to access my acp

Post by Luffy on April 15th 2018, 9:39 pm

Great then this is now solved! Smile Have a nice day! :rose: I love you

Problem solved & topic archived.
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