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Attachment (help)

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Solved Attachment (help)

Post by Ustanov January 25th 2024, 4:39 pm

hello guys happy and healthy new year 2024 Can anyone help me with Attachment? I don't understand the size, but when I save it, it throws me back to 20480 Have nice day Attachment (help) 1f604

Attachments

Allow attachments :
Da Ne

Allowed space for attachments :
Kb (Space left : 20480 Kb = 20 Mb)

Maximum attachment size :
Kb (maximum: 20.0 Mb)

Maximum allowed space for members :
Kb (maximum: 20.0 Mb)

Maximum allowed space for moderators :
Kb (maximum: 20.0 Mb)

Maximum attachments by messages :

Attachment (help) Screen10

why not or what is wrong? Confused



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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:01 pm

Hi @Ustanov
The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules

EDIT:

Can you tell me what you have it set to in your Admin panel.

Screen shot would be good Smile

Thanks.



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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 5:07 pm

Hello Ape you mean that

Attachment (help) Screen11
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:11 pm

ACP Misc Tab Storage Management
ACP General Tab Messages and emails Attachments


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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:13 pm

Thank you.

Please can you give your forum address ?


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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 5:15 pm

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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:24 pm

Thank you.

The total amount of file size you have is a maximum of 20MB
You need to spread this over everything right now your are trying to give all of them the same maxed out.

So say you have 20 MB you can give your members 15MB of that and you can give your mod's 5MB

You can read this topic    Attachments for more help.


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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 5:31 pm

Thank you so how do I do it in practice on the board can you show me with a picture please? :/
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:39 pm

It should be something like this

Total on mine is 500MB
I used 40MB out of 500MB

Attachment (help) Screen32

Mine is only low as i don't use them and don't like to let my members use them.

photo's and images can be added by the Image host button on the editor


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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 5:45 pm

Again it says upoloaded is not valid Attachment (help) 1f611 Attachment (help) Screen12
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:47 pm

What is your file size you are trying to upload ?


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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 5:50 pm

https://i.servimg.com/u/f84/19/12/55/51/screen13.png

Now i did like this and it doesn't work Attachment (help) 1f614 Mein file size ist 18.5 KB
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 5:56 pm

okay i see the problem.

you have it set to low.
you have it set to max file size 0.02
Attachment (help) 11212

You need to set this part more.
Attachment (help) Inf110


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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 6:00 pm

Do you have a test account i can use to log in as Admin ?
To make a test account


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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 6:04 pm

Nooo
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 6:18 pm

Can you tell me on your computer / laptop / phone what is the filesize ?



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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 6:21 pm

Mein file size ist 18.5 KB doc. excel Embarassed
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 6:22 pm

Also you have big problems on this page.
https://slovenia.slovenianforum.com/register


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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 6:26 pm

Ustanov wrote:Mein file size is 18.5 KB doc. excel Embarassed

That is 0.0185MB so you need to set the file size to a max of 2Mb

EDIT: please remember you can only use the following files.
Documents : .txt - .doc - .docm - .docx - .pps - .ppt - .pptm - .pptx - .xls - .xlsb - .xlsm - .xlsx - .pdf


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Solved Re: Attachment (help)

Post by Ustanov January 25th 2024, 6:40 pm

But mine is still not working Attachment (help) 1f615 Attachment (help) 1f615 Attachment (help) 1f615

Attachment (help) Screen14

Anyway, thank you for your help because I don't know what to do anymore!
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Solved Re: Attachment (help)

Post by Ape January 25th 2024, 10:15 pm

Ustanov wrote:But mine is still not working Attachment (help) 1f615 Attachment (help) 1f615 Attachment (help) 1f615

Attachment (help) Screen14

Anyway, thank you for your help because I don't know what to do anymore!

Can you PM me your Admin account info.

This must be done by PM only not in the public forum.
I did try and make an account on your forum but your register page is a mess and it's not working.

My guess is you made a change to your templates and you messed it up somewhere along the line.


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Solved Re: Attachment (help)

Post by Ustanov January 26th 2024, 9:21 am

But it's confidential at all, you know my password and I can PM you blackeye


But can you fix it for me and then it would work for me I really like your forum and we all enjoy it please Attachment (help) 1f64f
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Solved Re: Attachment (help)

Post by Ape January 26th 2024, 2:49 pm

What you can do is go in your ACP and bring up your account and change the password to something else just for me.

One i have done the work i will log out. As soon as you are happy and it's all working you can change your password back to how you had it.

This is up to you if you want to do it but you really don't have to.

Please remember that you only have a max space of 20Mbthis is not a lot of space and big files like you are using will soon take up that space.


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Solved Re: Attachment (help)

Post by Ustanov January 26th 2024, 3:36 pm

Ape i wish you a nice Friday, can i please you do Attachment (help) 1f633
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Solved Re: Attachment (help)

Post by Ape January 26th 2024, 6:34 pm

Hi @Ustanov can you please try now ?


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Solved Re: Attachment (help)

Post by Ape January 26th 2024, 6:40 pm

Ape wrote:Hi @Ustanov can you please try now ?

As you can see it worked for me.
Attachment (help) Test1210


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Solved Re: Attachment (help)

Post by Ustanov January 26th 2024, 7:04 pm

thanks it just doesn't work on my Uploaded file is not valid. Shrug

Attachment (help) Screen15

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Solved Re: Attachment (help)

Post by Ape January 26th 2024, 7:23 pm

Ustanov wrote:thanks it just doesn't work on my Uploaded file is not valid. Shrug

Attachment (help) Screen15

Sadly if the file type is not listed it will not work.

You need to make sure it's the right file type.

There is nothing i can do to help on that part sorry.

If the problem with the file size part is now solved then can i mark this as solved as the main problem is now working?


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Solved Re: Attachment (help)

Post by Ustanov January 26th 2024, 7:26 pm

Can you close the topic thanks Attachment (help) 1f603
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Solved Re: Attachment (help)

Post by Ape January 26th 2024, 7:30 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules

Just so others know we only support.
Pictures : .bmp - .png - .jpg - .gif - .tif
Sounds : .mp3 - .m4a - .wma
Videos : .mp4 - .mov - .m4v - .mpg - .3gp - .3g2 - .wmv
Documents : .txt - .doc - .docm - .docx - .pps - .ppt - .pptm - .pptx - .xls - .xlsb - .xlsm - .xlsx - .pdf
Misc : .zip - .swf


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