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2 posters

    Cant log on its not accepting my password

    GeorgiaAnn
    GeorgiaAnn
    GeorgiaAnn
    New Member


    Female Posts : 1
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    Location : southampton United Kingdom
    • Post n°1

    In progress Cant log on its not accepting my password

    Post by GeorgiaAnn September 20th 2024, 3:27 am

    Technical Details


    Forum version : #phpBB2
    Position : Founder
    Concerned browser(s) : Google Chrome
    Who the problem concerns : Yourself
    When the problem appeared : when i tried to log on to my group
    Forum link : https://annies-tags-n-tubes.forumotion.com/

    Description of problem

    Hi i hadnt been on my forum for a few weeks due to illness. Its not accepting my password and its saying that my forum is set up like this.The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security . I cant get into my forum and i cant change my password. Pls help. By the way Im also not sure if the email address  for the group is Emails Removed as its been awhile since ive been on thru illness. Thank you
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    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51498
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    Language : English
    Location : United States
    • Post n°2

    In progress Re: Cant log on its not accepting my password

    Post by SLGray September 20th 2024, 3:43 am

    https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

    Send the required information to me in a private message.

    Please do not share any of your personal information in public sections of the Support Forum.
     For security reasons, I have removed your personal information from your post. Thank you!.
    Please read our forum rules:  ESF General Rules



    Cant log on its not accepting my password Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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      Current date/time is September 22nd 2024, 11:20 am