can no longer log in as Administrator

I created a forum and received an email telling me to log onto the Admin Control Panel which I did. I did some formatting of the site and now I can no longer log on as Administrator. I get an error message stating my Log-in Name and/or Password is wrong.

What gives? Is there a telephone support person I can work with?

Check your e-mail to see if you are writing the correct password.Make sure you use "Admin" as a username.

Carol,

I tried that and it will not accept my password. When I requested a new password, I get this message:

The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

Is there a support phone number I can call to have someone walk me through the process? I'll pay a support fee. I need to get this site up and running now!

Hello,
You could read this link and get some information from there.

That link can get ur password changed to something that u want.

I'm sorry however there isnt a support phone number, you will have to wait the time it takes for the person to respond to ur PM.

Thanks mate. This is so frustrating. I actually PM'd Caihlem before viewing your post. Hopefully we can get this resolved. I keep a written logbook of web site passwords and did write down the one for Forumotion. I simply can not understand why it is no longer valid.

/Mike

[EDIT] After trying several permutations of the password with case sensitivity and such, I'm locked-out for 90 minutes. So much for a restful Sunday evening.

NO LOVE HERE PEOPLE. I'm hours away from dumping this service and moving on to a different service provider.

Why can't anyone help me retrieve my Admin password or create a new one??? I'm the creator of the site. There is no one else accessing the site. There is no fraud here.

mselman@sel-motion.com

Hi bellacorse, I'm sorry about the problem you are having at this time. If you have contacted Caihlem via pm with this information, I'm sure he will respond and reset and send you a new password as soon as possible, but please be patient as only certain staff members have access to that tool to assist you further. Hopefully Caihlem will have this issue resolved shortly for you.

Hi,

You posted this while I was at University
Just now, I was having dinner

And here's the beauty of it all: I've already answered you
For the short term memory loss; I need forum address and founder e-mail

From here on the dance goes in either 2 ways;
> You STOP with your bullshit and simply follow the game and get a new password
> You insist on believing the world revolves around your sorry little self and get lost

P.S: Multi-accounts are banned on site
=> Lock