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Activation E-mail Problems

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Activation E-mail Problems Empty Activation E-mail Problems

Post by diddldonna May 6th 2009, 10:27 am

Members are signing up and i accept them but many have said they have not received an e-mail saying their account has been activated? Is this a fault, is there something that can be done?
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Post by Carryn May 6th 2009, 2:21 pm

Ask your members to check their spam folders. Sometimes the email end up there Activation E-mail Problems Mouais
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Post by Ape May 6th 2009, 2:55 pm

We had this problem before
All your have to do for now is log on your admin page and then ok them your self if there in your list
this is what i have had to do a lot but i did think this problem was fixed before.

you may want to pm /email the new users when you have ok'ed there accounts so they know.

~Ape~


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Post by diddldonna May 6th 2009, 8:21 pm

E-mailing them personally sounds a good idea, i think i will do that.

Thanks.

I did a test account myself and got no e-mails, checked spam folders and found nothing.
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Post by kirk May 6th 2009, 10:29 pm

admin panel>user/groups>user options. Set new account activation to user or auto activation and hit save.

also wile your there on the left hand side in the user box click on inactive user and activate anyone who might be in there.They are members that probably did not receive a activation email too.
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Post by Ape May 7th 2009, 2:09 am

As kirk Said make sure you ok there account in your admin page then go and pm them /email them just post the same to all of them .... copy and paste it ...
some thing like this >>> I have been Noted that you have made an account with my site At .......... @.com and i see that your account has not been active so i have done this for you. your now free to log in with your user name and password you used when you first made the account with us.
If you have any problems please let me know by email or on the Contact us & i will be happy to help more.

All the best,

~ Your name here ~

This is the copy that i send out so your welcome to use it or some thing like it Very Happy

an your welcome anytime glad i could help pm the way to get your new members to have there account.


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