forum does not load

by dave723 February 24th 2012, 2:29 am

I cant log into my forum. I go to the site and nothings there. Please help

http://mymentalhealth.forumotion.com/login

by Sir Chivas™ February 24th 2012, 2:31 am

Try backing up your forums:

https://help.forumotion.com/t64905-how-does-a-backup-work

by dave723 February 24th 2012, 2:38 am

i tried the back up and it still doesnt work.

by **SLGray** February 24th 2012, 2:41 am

Did you try to connect directly to your administration panel?

by dave723 February 24th 2012, 2:44 am

It wont let me do anything.

by MrMario February 24th 2012, 3:14 am

Hello,

Please change your title of your topic that is related to your question/issue.

Click link in signature to get a new password.

by **SLGray** February 24th 2012, 3:22 am

MrMario:
He has not forgotten his password. When you go to his forum, it does not load.

dave723:
Have you added anything to your forum recently?

by **Ape** February 24th 2012, 7:30 pm

the forum blinks on really fast and then an add from google is there in its place

it looks to me that there is something been put on the site as an add or has a link to it and its took over the home page

by dave723 February 24th 2012, 7:37 pm

That didnt work either. I was in the announcements in admin adding a html code and i hit save and then this started. These ads that are on there now have nothing to do with what i was putting on there.

by **Ape** February 24th 2012, 7:43 pm

dave723 wrote:That didnt work either. I was in the announcements in admin adding a html code and i hit save and then this started. These ads that are on there now have nothing to do with what i was putting on there.

ok i have one other thing you can try.

go to the backup tools and do a full backup on your site 3 or 4 days from the date you placed the code in that box and saved it that should remove anything you have placed on your site only problem is your looses any post made in that time.

by dave723 February 24th 2012, 7:45 pm

I did that again and i did if for a month ago and it still is doing the same thing.

by **Ape** February 24th 2012, 7:49 pm

ok go to the backup page and log in and then scroll down the page to
Direct connection to the Administration Panel
put your name in and your loging password to your site that will take you to your ACP

by dave723 February 24th 2012, 7:52 pm

ok that worked. Im in admin. Now i went in to the announcements and deleted what i added last. Is there anything else i should do while im in here?

By the way. THANK YOU SO MUCH. Smile

by **Ape** February 24th 2012, 7:54 pm

dave723 wrote:ok that worked. Im in admin. Now i went in to the announcements and deleted what i added last. Is there anything else i should do while im in here?

By the way. THANK YOU SO MUCH.

Nope thats fixed it i can see your site fine now it was the last code you placed in your site its a link to google adds that is in your code you placed on your site

im glad i was of help to this matter

EDIT: please edit your first post and mark your problem as solved

Thank you

~Ape~