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Can't access forum due to "Redirect Loop"

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Solved Can't access forum due to "Redirect Loop"

Post by IPLogic on February 11th 2013, 10:15 am

Hello,

I recently signed up to create my own forum, however, when I try access this new forum (I already read the email sent when registering), my forum won't show up and the link in the Address Bar keeps changing every time I try to input the URL I signed up with for my forum

My forum URL is supposedly: http://testmotion.forummotion.info

However, when I try accessing this, the URL changes to http://testmotion.forumotions.in/

And when I try to enter through the URL I mentioned, it loops back to URL I supposedly registered with! And goes on and on and on...


Nothing loads up! Is my forum actually there?

I use Google Chrome as my browser, and this is the error I receive:

Spoiler:
This webpage has a redirect loop
The webpage at http://testmotion.forumotion.info/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Here are some suggestions:
Reload this webpage later.
Learn more about this problem.
Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.

Can someone help or move this topic if it is not in the right place? I tried searching, and only things about opening pages in a anew tab came up...

-IPLogic

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Solved Re: Can't access forum due to "Redirect Loop"

Post by adukes_007 on February 11th 2013, 10:46 am

I get the same error when trying to access either site.

Try this to get to your forum: http://www.forumotion.com/en/utils/

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Solved Re: Can't access forum due to "Redirect Loop"

Post by IPLogic on February 11th 2013, 10:58 am

@adukes_007 wrote:I get the same error when trying to access either site.

Try this to get to your forum: http://www.forumotion.com/en/utils/


And? I only just registered last night, there is no back-up to restore to, and trying to access the Admin Panel still leads to a Redirect Loop since it wouldn't know the real Forum Address either.

I can access the link you mentioned however.

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Solved Re: Can't access forum due to "Redirect Loop"

Post by SLGray on February 11th 2013, 11:01 am

I have passed this up to Leeloo. Please wait until she replies.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Can't access forum due to "Redirect Loop"

Post by Leviosa on February 11th 2013, 11:35 am

Hello,

Do you still have the email you received at the creation of the forum ?


No help without your forum url
No support via private message



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Solved Re: Can't access forum due to "Redirect Loop"

Post by IPLogic on February 11th 2013, 11:48 am

Leeloo wrote:Hello,

Do you still have the email you received at the creation of the forum ?

Yes.

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Solved Re: Can't access forum due to "Redirect Loop"

Post by Leviosa on February 11th 2013, 11:49 am

Can you please provide a screenshot ?
I'll see it with the techs Wink

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Solved Re: Can't access forum due to "Redirect Loop"

Post by IPLogic on February 11th 2013, 12:06 pm

Sure thing. Here's a screenshot of the email in the spoiler below, in case it's too large:

Spoiler:

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Solved Re: Can't access forum due to "Redirect Loop"

Post by Leviosa on February 11th 2013, 3:18 pm

The issue is fixed now Very Happy
http://testmotion.forumotion.info/

Don't forget to clear your cache and cookies Wink


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Solved Re: Can't access forum due to "Redirect Loop"

Post by IPLogic on February 11th 2013, 6:54 pm

It works now. Smile

Thanks everyone who posted!

Solved.

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