Litigation Report Questions

[Van-Helsing]

Hi all,
I want to ask about this post https://help.forumotion.com/t132459-i-am-getting-threats-from-a-member-here-what-must-i-do . They have passed over two weeks from the litigation report and it still remains open in my ACP. Is it need more time the litigation team to check it? Who will be close it the litigation team or the person which open it?

Best Regards,
Dark-Avenger

[Base]

Hello,

If the abuse report is not an official one from Forumotion and has been sent using the 'Report an abuse' tool then you can simply move it to 'Done abuses' in the administration panel.

As long as your forum is following our terms of service [ https://www.forumotion.com/en/create-forum/terms-of-service.htm ] then you have nothing to worry about.

[Van-Helsing]

Hi Base,
Its not an abuse report its a litigation report as you can see here http://prntscr.com/3hanwx and it still remains open. How many days needs the litigation team to check it and when and from who will be close?

Best Regards,
Dark-Avenger

[Base]

I have never seen that area of the administration panel before. Well, as it says:

You can answer them, but only the person who sent it can close it.

It doesn't look like a Forumotion litigation report. Again, if your forum is following our TOS then you have nothing to worry about. If you know the person who sent the report then you can ask them to close it.

[SLGray]

What is the last column?

[Van-Helsing]

Hi all,
SLGray here is a screenshot of my ACP http://prntscr.com/3hfofp which it is in Greek Language the tab.

Best Regards,
Dark-Avenger

[SLGray]

I mean what is the column to the right of status column?

[Van-Helsing]

Hi SLGray,
This the action column(Greek word "Ενέργεια") if you mean this column http://prntscr.com/3hhs95

Best Regards,
Dark-Avenger

[SLGray]

It could be that the person who sent the litigation is still dealing with the litigation team.

[Van-Helsing]

Do you know how long is this process? Because the status remain the same from first day until now after two weeks and more.

And I have a question: Can the litigation team close this litigation or only the owner of litigation can close it?

[SLGray]

You can answer them, but only the person who sent it can close it.

We do not have contact with the litigation team.  Because of this, we do not know how they work.  We only know that they check a forum when they receive a litigation report.

[Van-Helsing]

Haven't the litigation team any representitive in support forum here? I have a feeling at past they had someone representitive but I am not sure.

[SLGray]

There is no member of the litigation team on the English support forum.  Buttercup and The GodFather are the only two that are part of the company.