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facebook connect error

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Solved facebook connect error

Post by prenianle on September 8th 2014, 4:14 pm

Hello Forumotion Team!

I have a facebook login for my forum. I set it up with my original facebook account. During testing, i do facebooklogin with my original account and it looks fine because the site delivers me to registration sections. When i test it to login with my other facebook account, it appears like this:



This is my settings in facebook developer site:



Please help me with this issue

Thank you

EDIT: here is my forum: http://dnsea.forumsline.com

prenianle
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http://pinoyportal.forumsline.com

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Solved Re: facebook connect error

Post by SLGray on September 8th 2014, 11:38 pm

Did you enter the information in the administration panel of your forum?


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Solved Re: facebook connect error

Post by prenianle on September 9th 2014, 1:40 am

I have got my APP ID and the secret code and it is successful when i configured it.

EDIT: What do you mean with the informations? App ID and the secret code?

prenianle
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Solved Re: facebook connect error

Post by SLGray on September 9th 2014, 1:44 am

Do you have your two accounts associated?

Your Forum > Profile > Preferences > Associate Accounts


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Solved Re: facebook connect error

Post by prenianle on September 9th 2014, 2:25 am

I have 3 accounts of my forum and all of them have an options like this:



What i am worried about is that guests cannot register with their facebook account/s because of an error stated with screenshot above.

prenianle
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http://pinoyportal.forumsline.com

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Solved Re: facebook connect error

Post by SLGray on September 9th 2014, 2:28 am

I do not have a Facebook account so I can not test it. New members will be able to associate their accounts when they create an account on your forum.


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Solved Re: facebook connect error

Post by prenianle on September 9th 2014, 3:02 am

Oh my! I have 3 facebook accounts and all of them are errors in log-in with facebook except my original facebook account that setups the facebooklogin option. Please anyone help

prenianle
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http://pinoyportal.forumsline.com

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Solved Re: facebook connect error

Post by SLGray on September 9th 2014, 9:08 am

How do you have three Facebook accounts? Are you referring to your personal account, your forum's app account, and one more? You can only associate one Facebook account with your forum's account.


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Solved Re: facebook connect error

Post by prenianle on September 9th 2014, 9:35 am

It goes like this sir. I have 3 accounts in my facebook: the 1 is my original account and 2 is a reserve or back-up. I configured my facebooklogin option in my forum to my original account, then it gives me the App ID and secret code. After i successfully configured, i test it by login to my forum with my 3 facebook accounts. 1st is my original facebook account, i login with it and it is successful because it delivers me to registration section. Now with my 2 facebook reserve accounts, when i do login with it, it shows erroe like this:


I asked my brother to login his facebook account to my forum and still the same result. It shows error on it.

prenianle
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http://pinoyportal.forumsline.com

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Solved Re: facebook connect error

Post by SLGray on September 9th 2014, 9:39 am

Was your brother a member of your forum before you activated Facebook Connect? If yes, then he needs to associate his two accounts.


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Solved Re: facebook connect error

Post by prenianle on September 9th 2014, 9:52 am

No sir. He is not a member of my forum.

prenianle
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Solved Re: facebook connect error

Post by SLGray on September 9th 2014, 9:57 am

It sounds like the issue is on Facebook, which means that you need to contact them about it.


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Solved Re: facebook connect error

Post by prenianle on September 9th 2014, 12:42 pm

Sir SLGray. It is now solve. I will share my solution as an accomplishment and im sure future members will encounter this.

When i receive an error like this when login through a facebook like this error:



I visit in developer section in facebook > status and review
and i see this option:



What i do is i tick it to YES
Note: must setup the email address into the Settings > Basic



After that. I go to my forum and login with a facebook account and it pops up a window like this and my registration was gone successful Smile



Thank you for the assistance Sir SLGray

Solved

prenianle
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Solved Re: facebook connect error

Post by SLGray on September 23rd 2014, 7:51 pm

Thanks for posting the solution.

Topic solved and archived


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