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My chatbox aut- delete after 7 days

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In progress My chatbox aut- delete after 7 days

Post by chandoi on April 3rd 2015, 5:34 pm

Hello,
Somehow, my chatbox auto-deleted all messages longer than 7 days and could not find in Archives either.
Is there anyway I can still have all messages in Archives until I decide to prune?
Anyone noticed this?

Thanks


Last edited by chandoi on April 3rd 2015, 5:53 pm; edited 1 time in total

chandoi
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In progress Re: My chatbox aut- delete after 7 days

Post by Ange Tuteur on April 3rd 2015, 5:46 pm

Hi @chandoi,

After a certain number of messages, those that are the oldest are pruned in both the chatbox and archives. You can leave them there as long as you want, but once it reaches the message limit it'll delete the oldest messages from the archive. As far as I know, there's no way to prevent this.

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In progress Re: My chatbox aut- delete after 7 days

Post by chandoi on April 3rd 2015, 5:56 pm

I don't about the number of messages but about days in the Archives, because my chatbox has very few messages. But if no way we can adjust then we should close this topic.
Thanks Ange

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