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domain deletion

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Solved domain deletion

Post by mikeydt1 on April 29th 2015, 9:12 pm

i am wanting to delete the following domain http://www.socialchatplanet.com/

i have entered delete in admin panel and the request went through on Saturday but so far the domain has not been deleted.

anyone know how long it should take as i am wanting to re-list my forum under a different theme but cannot do anything until the deletion is complete.

mike

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Solved Re: domain deletion

Post by Sir. Mayo on April 30th 2015, 4:29 am

You need staff member they can look into it for you. Someone a while back had this issue too and it was easily solved when they (staff) looked into it. It usually should not take this long.How ever they could be backed up and what not.
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Solved Re: domain deletion

Post by Shadow on April 30th 2015, 11:31 am

Hello

You can delete your domain name. For that you should send me a private message with the following information:
- Url of your forum
- Domain name
- Personal information of your domain name (Name, address, phone number and email)
- Your foundation email (email used to create the forum)
- Link of this topic

However, you have to know that deleting a domain name can have very bad consequences on your traffic and forum SEO. You'll lose Google rank and you'll risk to lose members.
If you decide to remove it, we highly advise you to create a global announcement on your forum to announce the change and then send a newsletter.

Be also careful, we don't transfer domain name outside.

Best regards :rose:


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Solved domain deletion

Post by mikeydt1 on May 2nd 2015, 11:11 am

as of 7 days and still no domain deletion any ideas as to what is going on as i am wanting to get on with re-listing the forum and can't do anything till the domain is deleted - my domain is www.socialchatplanet.com

buttercup i have sent a private message with full details.

mike

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Solved Re: domain deletion

Post by SLGray on May 2nd 2015, 8:18 pm

Did you send the information to Buttercup?


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Solved domain deletion

Post by mikeydt1 on May 3rd 2015, 12:45 pm

sent the pm to buttercup but still no joy, could you kindly look in it for me and see if the domain can be deleted it is www.socialchatplanet.com

many thnks,

mike

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Solved Re: domain deletion

Post by Derri on May 3rd 2015, 3:26 pm

mikeydt1 wrote:sent the pm to buttercup but still no joy, could you kindly look in it for me and see if the domain can be deleted it is www.socialchatplanet.com

many thnks,

mike

If you've sent the information to Buttercup then it'll probably be Tuesday before it happens because I believe tomorrow (Monday) is a public holiday in France and the ProAdmins won't be in.


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Solved Re: domain deletion

Post by Shadow on May 4th 2015, 10:11 am

Hello

The domain name is now deleted from your forum.
Best regards

Buttercup :rose:


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Solved domain deletion

Post by mikeydt1 on May 4th 2015, 11:57 am

many thnks for all the replies, the domain has now been deleted, please close this topic,

many thanks,

mike

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Solved Re: domain deletion

Post by SLGray on May 4th 2015, 8:41 pm

Topic solved and archived


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