The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Why does my forum revert from my personalized domain name?

View previous topic View next topic Go down

Solved Why does my forum revert from my personalized domain name?

Post by ieatfireworks on January 16th 2017, 3:12 am

Hello,

I recently purchased a personalized domain name and added it in my admin panel. After adding it I have twice now had it seemingly randomly revert to the standard forum address. I can find no cause for it anywhere. Could someone help me figure out what could be making my site do this?

Original address: gamerboards.darkbb.com
New domain: thegamerboards.com

Thanks


Last edited by ieatfireworks on January 19th 2017, 4:41 pm; edited 1 time in total
avatar
ieatfireworks
Forumember

Male Posts : 49
Reputation : 0
Language : English
Location : Texas

http://www.thegamerboards.com

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by SLGray on January 16th 2017, 7:47 am

Did you just do it today?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 39122
Reputation : 2625
Language : English
Location : United States

https://fmthemes.forumotion.com/

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by APE on January 16th 2017, 5:31 pm

Hello i think i can help you there.

If your host domain name is not hosted right or it is slow our forum address will take its place.

The problem is if you buy a domain name outside of our system we have no control over your domain so we can not fix this for you,

you will need to call up the host of the domain and ask them why your Domain is cutting out.



avatar
APE
Manager
Manager

Male Posts : 10239
Reputation : 954
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by ieatfireworks on January 16th 2017, 8:22 pm

@SLGray No, I started using the new domain name on Friday the 13th.

@APE I can understand the forumotion domain jumping in if hosting is slow, but I'm talking about a complete change of settings in my admin panel. I have it set for a custom domain, but when it gives me the error I will go into the admin panel and find that it is disabled. Thoughts on that?
avatar
ieatfireworks
Forumember

Male Posts : 49
Reputation : 0
Language : English
Location : Texas

http://www.thegamerboards.com

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by APE on January 17th 2017, 2:16 am

Right now i get you well this is strange as if its updated and saved it should not be removed again i can report this but as it now out of hours it will not get looked at until tomorrow.



avatar
APE
Manager
Manager

Male Posts : 10239
Reputation : 954
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by ieatfireworks on January 17th 2017, 9:34 pm

Has there been any news on my issue?
avatar
ieatfireworks
Forumember

Male Posts : 49
Reputation : 0
Language : English
Location : Texas

http://www.thegamerboards.com

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by ieatfireworks on January 18th 2017, 9:31 pm

Just wanted to bump this thread again, because my issue is not resolved. Anybody been able to look into this yet?

@APE
avatar
ieatfireworks
Forumember

Male Posts : 49
Reputation : 0
Language : English
Location : Texas

http://www.thegamerboards.com

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by APE on January 18th 2017, 9:35 pm

Hello sorry for the Delay on this problem.

I have made the report but right now its still showing as pending i will make a new post on the report and lets hope it gets a replay tomorrow.

I am so sorry this is taking it's time to be looked at.



avatar
APE
Manager
Manager

Male Posts : 10239
Reputation : 954
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by The Godfather on January 19th 2017, 11:18 am

hello,

it should be ok now > http://thegamerboards.com

thank's
avatar
The Godfather
Administrator
Administrator

Posts : 2650
Reputation : 322

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by ieatfireworks on January 19th 2017, 4:40 pm

Thanks a lot! What was the problem?
avatar
ieatfireworks
Forumember

Male Posts : 49
Reputation : 0
Language : English
Location : Texas

http://www.thegamerboards.com

Back to top Go down

Solved Re: Why does my forum revert from my personalized domain name?

Post by APE on January 19th 2017, 11:03 pm

Not really sure we was not told they just fix small problem's then say it's solved.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules



avatar
APE
Manager
Manager

Male Posts : 10239
Reputation : 954
Language : fluent in dork / mumbojumbo & English haha
Location : STUCK IN FORUMOTIONS SERVERS HELP ME !!!!!!

http://chatworld.forumotion.co.uk/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum