The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Import of existing forum failed. No reply from the MIGRATION team

2 posters

Go down

Import of existing forum failed. No reply from the MIGRATION team Empty Import of existing forum failed. No reply from the MIGRATION team

Post by merlinthegrey March 29th 2017, 2:51 pm

Hi there.
Just registered few days ago and created a new forum, with the intention of importing my existing forum, as described here: https://help.forumotion.com/t133904-how-to-import-your-external-forum-on-forumotion .
Did everything as instructed, but at the end I got an error message stating that the sending failed (screenshot bellow). Tried few times, the same.
I sent an e-mail to migration (@) forumotion.com on March 25th, but no sign so far.

Can anyone assist, please?

Import of existing forum failed. No reply from the MIGRATION team Import10
merlinthegrey
merlinthegrey
New Member

Posts : 3
Reputation : 1
Language : English

Back to top Go down

Import of existing forum failed. No reply from the MIGRATION team Empty Re: Import of existing forum failed. No reply from the MIGRATION team

Post by SLGray March 29th 2017, 5:37 pm

Were all the files using extensions that were listed?


Import of existing forum failed. No reply from the MIGRATION team Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51452
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Import of existing forum failed. No reply from the MIGRATION team Empty Re: Import of existing forum failed. No reply from the MIGRATION team

Post by merlinthegrey March 29th 2017, 5:54 pm

Thank you for your prompt reply.
Absolutely. As one can see in the screenshot, the database dump is in a file named backup.gz, and .gz is enlisted on the "Authorized file extension" list.
merlinthegrey
merlinthegrey
New Member

Posts : 3
Reputation : 1
Language : English

Back to top Go down

Import of existing forum failed. No reply from the MIGRATION team Empty Re: Import of existing forum failed. No reply from the MIGRATION team

Post by SLGray March 29th 2017, 5:57 pm

Send another email.


Import of existing forum failed. No reply from the MIGRATION team Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51452
Reputation : 3519
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Import of existing forum failed. No reply from the MIGRATION team Empty Re: Import of existing forum failed. No reply from the MIGRATION team

Post by merlinthegrey March 30th 2017, 5:49 pm

SLGray wrote:Send another email.
Sent to migration@forumotion.com, with the err message and the DB file.
Thank you.
merlinthegrey
merlinthegrey
New Member

Posts : 3
Reputation : 1
Language : English

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum