Deleted Forum - Admin Account Pass Lost

[Jin Young]

Hello,

My email have been hacked, I guess, and someone deleted my forum. I received an email about the validation of the deletion of my forum, and since I'm the only admin I thnk he used my email to get it done, even if the email was also sent to someone else's adress mail, which is not mine. I'm trying to get it back by using: https://help.forumotion.com/

But I think I forgot my password (changed it a long time ago and I was using auto-login since then, can't find the email about the password recovery from back then). I tried too much passwords and now I'm banned for 6 hours from trying.

Do you guys have any other solutions? To reset my admin password in order to get back my forum? I do have the email with which I created the forum, back in 2012.

I'm really worried about losing it, hope you can help. Thanks in advance!

[Draxion]

Hi there,

Giving this a read should help you. https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

The topic was posted in the wrong section, so I have moved it to the correct section. Please read our forum rules: ESF General Rules

[Ape]

Hello if you can PM me with your
Email address
Forum address
Username on the account.

I will then be more then happy to help in this case.

APE

[Jin Young]

Thanks for your quick answers guys! I sent you a PM, APE

[Ape]

Thank you i have got your PM.

I will deal with your problem by PM and then mark this topic when all is done.

[SLGray]

Wait a minute! Are you the founder of the forum?

[Ape]

Yes @SLGray he was the founder of the forum i am dealing with this problem by PM

[Ape]

Problem solved & topic archived. Please read our forum rules: ESF General Rules