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SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

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Solved SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by Kenj on November 12th 2017, 3:42 pm

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer
Screenshot of problem : https://images2.imgbox.com/f3/64/8cb8t8rJ_o.jpg
Who the problem concerns : All members
When the problem appeared : Problem started Nov.11/2017
Forum link : https://bladerunner.americantalk.net

Description of problem

Hi there, this SSL error (screenshot attached) started showing up yesterday around 7PM PST, and went away for several hours and then it came back again sometime after 2AM PST. I'm worried this is kind of message will scare readers away, despite them being able to simply make a exception in their browsers. Something has changed with the americantalk.net domain - not being seen as part of the forumotion network? The site has had the SSL certificate since May 2017 and no problems prior to Nov.11/17.

https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean#w_the-certificate-is-only-valid-for-site-name

Thanks in advance,
Kenj


Last edited by Kenj on November 20th 2017, 2:32 pm; edited 1 time in total
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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by APE on November 12th 2017, 3:47 pm

Hello can i ask how long you have had a HTTPS address on your forum ?

Sorry just see the time you added it in your post.

Have you gone over all your forum and looked to see if there is any items on your site that has a link photo IMG that has a HTTP address on it ?

I ask this because if your site is in HTTPS mode and Google or any other system reads a HTTP address it will flag up as unsafe.



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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by Kenj on November 12th 2017, 3:53 pm

The https has been active since May 2017.
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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by APE on November 12th 2017, 3:55 pm

I have looked at your post and your forum and don't see a problem I made a edit to my last post Please re read Wink



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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by Kenj on November 12th 2017, 4:31 pm

You're right is now gone and I checked with another person elsewhere. I will close this topic if everything is OK over the next couple days, but I guess for now let's wait and see. It already went away once, that was able to catch, now this is the second time it has gone away. Confused

Thanks for the help anyway, hopefully I won't need anymore. Angel

Kenj
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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by SLGray on November 12th 2017, 8:24 pm

Did this appear on a certain page of your forum or the whole forum?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by Kenj on November 20th 2017, 2:31 pm

It was showing up on the entire site, but it hasn't happened again since the 12th. Whatever was wrong, its been corrected, as far as I know its been behaving as it should for a solid week now.

Thanks for the help, closing the request for assistance.
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Solved Re: SSL_ERROR_BAD_CERT_DOMAIN error when accessing forum

Post by Draxion on November 20th 2017, 3:13 pm

Problem solved & topic archived.
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Don't forget to mark the topic as when the issue is resolved. This helps the staff greatly.
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