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New users accepted without admin approval

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Solved New users accepted without admin approval

Post by JulesofColorado May 9th 2018, 3:12 am

Hello.

I've read the archives about this and am hoping for some new answers. We just had someone register and gain access to our forum without admin approval. The settings are set so that new users must be approved by an admin and no admin let them in. I would like to know why this happened?
Thank you.
JulesofColorado

By the way, I just changed the settings to not allow new users.
http://artistictagpassions.forumotion.com/forum
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Solved Re: New users accepted without admin approval

Post by mpelmmc May 9th 2018, 3:23 am

Hello,

Did the user registered with the app Topic'it?

Best regards.
mpelmmc
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Solved Re: New users accepted without admin approval

Post by JulesofColorado May 9th 2018, 3:52 am

mpelmmc wrote:Hello,

Did the user registered with the app Topic'it?

Best regards.

I have no idea if they did or not. The email didn't say. This is all the email said:
Hello,

A new member, called "Kouda", has joined Artistic Tag Passions. You can view his or her profile using the following link:

Is there something I should know about settings for Topic'it?
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Solved Re: New users accepted without admin approval

Post by mpelmmc May 9th 2018, 4:04 am

Actually if Topic'it is allowed in your forum, users can skip the restriction. This is a known error and bug and as far as I remember, I read some time ago that the techs are aware of this. Anyway maybe someone from the staff can confirm it Wink

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Solved Re: New users accepted without admin approval

Post by SLGray May 9th 2018, 9:45 am

If you do have Topic'It activated, you have to set it where it does not override your forum's settings.

New users accepted without admin approval JH02xyB


New users accepted without admin approval Slgray10

When your topic has been solved, ensure you mark the topic solved.
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Solved Re: New users accepted without admin approval

Post by JulesofColorado May 11th 2018, 12:32 am

I did not know that! I have changed the settings to not allow it at all. I feel my group is safer that way. Thank you very much.
This is solved.
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Solved Re: New users accepted without admin approval

Post by SLGray May 11th 2018, 9:58 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


New users accepted without admin approval Slgray10

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