My prefix show only to Admin & Moderator, not guest & other member

Hi again its me.   

So i got a little issues here but the last thing i remember this prefix still works even for guest.

my question is how to set so guest and ordinary member can see the prefix again?

the last things i did , i added a few css and javascript script but i can't locate where is the conflict which makes my prefix isn't show up for guest/member.

Anyone can help me? i can send you an admin level account to check this issues.

here's the example below ( 1st pic is browsed with guest/ordinary member mode, the prefix isnt showing. 2nd pic browsed with admin account, the prefix showed )





*Prefix code by @ange tuteur https://help.forumotion.com/t139498-changing-prefix-appearance?highlight=prefix

Which prefix code did you install on your site? Send me a link if possible

SarkZKalie wrote:Which prefix code did you install on your site? Send me a link if possible

Hi again SarkZKalie,  

here's the link  https://help.forumotion.com/t139498-changing-prefix-appearance?highlight=prefix

So this happened after you installed the script?  Also that script was for phpBB 2, not 3.

SLGray wrote:So this happened after you installed the script?  Also that script was for phpBB 2, not 3.

Hi SLGray! Yess i think so, can you check for me ? I will give you the user Account with admin power by pm

Uhmm... Idk but as long i can remember the script was working fine even for guest and member. The point is i cant locate where the issues come from.

Yes, please send me the information by PM.

SLGray wrote:Yes, please send me the information by PM.

PM Sent.

Thanks.

Are you using the theme by Ange Tuteur?

Is this only happening to the share one?  When I visited your forum, I could see the event and discussion ones as a guest.  I can see the share one, too.

SLGray wrote:Thanks.

Are you using the theme by Ange Tuteur?

Is this only happening to the share one?  When I visited your forum, I could see the event and discussion ones as a guest.  I can see the share one, too.

Yes! im using FAE by Ange Tuteur, and actually the prefix script was works fine then suddenly it becomes only admin and moderator who only can see that.

uhm.. idk whats the share one mean?

Wow how? 

done clear my hist,cache but still got no prefix ... 
my browser ( chrome, firefox ) is all updated to the latest version already but still same.. 

Spoiler:

is it me who' only having the prefix issues here with guest or member mode? if yes i guess its okay then. 

Has anyone else reported it to you?  I mean on your forum?

What device are you using?

SLGray wrote:Has anyone else reported it to you?  I mean on your forum?

What device are you using?

Nope, i just realized it by myself, because the prefix isnt there when i logged out.

Im using PC with Windows 7 OS.

So is the prefix showing to you when you visited my forum as guest? if yess thats okay then maybe im the only one who's having the client side issues here.

I can see all of them as a guest.

SLGray wrote:I can see all of them as a guest.

Edited below

You're welcome.

SLGray wrote:You're welcome.

i found the issues, the [FA EDGE] ALL.JS make the prefix gone, it maybe cause the conflict?
not only my prefix
my back to top script
my new navbar
and my forumactif messenger on homepage message is also dissapear. When i disable the [FA EDGE] ALL.JS, the prefix & back to top script is back but the forumactif messenger, navbar isnt back yet.
( seems the new navbar & forumactif messenger are appear to admin only but i already set to "all" and before its works totally fine.)

is it okay to deactive this [FA EDGE] ALL.JS javascript?

uhm.. at first i thought it was only my client side error

(1st pic with admin account, 2nd pic with member account) prefix now works fine.

Spoiler:

But like I said, I can see those things as a guest.

It is something on your side. not Forumotion's.

P.S.  Ange Tuteur did release some updates lately.  Have you updated your forum?

SLGray wrote:But like I said, I can see those things as a guest.

It is something on your side. not Forumotion's.

can you please try to make a test account and see are those navbar and chat room works well?

if yes then maybe thats true. you can lock the thread then.

SLGray wrote:P.S.  Ange Tuteur did release some updates lately.  Have you updated your forum?

I will make an account  now.

SLGray wrote:

SLGray wrote:P.S.  Ange Tuteur did release some updates lately.  Have you updated your forum?

I will make an account  now.

Okay i got your message on the chat room, seems the problem is comes from my sides.

Thank you so much once again for your help Mr.SLGray!!! GBU & ur family too.

So you can see all my messages?

SLGray wrote:So you can see all my messages?

Yes!

problem solved