Can't Install SSL certificate

by dianbao February 9th 2020, 3:33 pm

I Can't Install SSL certificate
when i Install SSL certificate there is a error
my forum :http://dianbao.longluntan.com/

by **skouliki** February 9th 2020, 3:59 pm

Hello

Please post a screenshot with the error

What is the error saying?

by **skouliki** February 9th 2020, 4:01 pm

The topic was posted in the wrong section, so I have moved it to the correct section.

Please read our forum rules: ESF General Rules

by dianbao February 10th 2020, 4:06 am

by **Ape** February 10th 2020, 4:23 am

dianbao wrote:

Thank you for your screen shot, sadly we don't understand Chinese can you please translate what it says to you so we can understand the problem better.

by **The Godfather** February 10th 2020, 10:57 am

hello @dianbao

the problem comes from the fact that you had initially created the forum then asked for its SSL certificate before deleting it completely and recreating the same day a new forum with exactly the same url and the same foundation email... Neutral

the SSL certificate of the deleted forum still being generated, the request for an SSL certificate for the new forum having the same url and informations as the old one deleted causes an error .

this is currently fixed and we have deleted the SSL certificate waiting to be generated for the deleted forum which allowed the new certificate to be installed.

by dianbao February 10th 2020, 12:48 pm

The Godfather wrote:hello @dianbao

the problem comes from the fact that you had initially created the forum then asked for its SSL certificate before deleting it completely and recreating the same day a new forum with exactly the same url and the same foundation email...

the SSL certificate of the deleted forum still being generated, the request for an SSL certificate for the new forum having the same url and informations as the old one deleted causes an error .

this is currently fixed and we have deleted the SSL certificate waiting to be generated for the deleted forum which allowed the new certificate to be installed.

yes You are the best, found my problem and solved it