An existing member keeps getting logged out

every time she posts.

We've been using the forum since 2007 and she says she hasn't changed from Windows or installed any firewalls. She's deleted her cookies and even set up a new account.
Every time she replies to a post she gets logged out and has to sign in again.

She says this happens even when she uses a different computer.

Does anyone have any idea what it could be.
none of my other members are having this problem.

One of my members is having this problem too.

sorry, just spoken to her again and she has given me some screen shots of what happens, it's not logging her out exactly which is what she told me originally.

Quote
This is what i get every time i post on here.

everytime i send a message this pops up





and then next time i go to click on somthing i get this




and then i press connect and its all ok again untill i post another message on here and i have to do it all over again every time.
Its so weird because it just suddenly started to do it one day for no reason and never stopped.

That doesnt look like it has something to do with the forum, but her internet connection.

If she is getting logged out, she has a problem with her sessions, reconnecting to the internet (ie by pressing connect) - will result in a new IP, hence a new session is created. Its like that for security.

Get her to sort out her internet.

thanks, I'll tell her what you said.

Nelsaidi wrote:That doesnt look like it has something to do with the forum, but her internet connection.

If she is getting logged out, she has a problem with her sessions, reconnecting to the internet (ie by pressing connect) - will result in a new IP, hence a new session is created. Its like that for security.

Get her to sort out her internet.

Yes my thought too, and I have thought about that as the reason for one of my members but I actually thought now with broadband that doesn't really happen anymore.

If thats happening, then theres something wrong with their browser not saving the session, try another browser.

She said that it's not hppening on any of the other forums she goes on, but I'll tell her to try another browser as well now.

Thankyou.

right, I've suggested all this to her and she says that it even happens on her dad's laptop at his house too which means it can't be her broadband.

Any other suggestions?

It only started 2 weeks ago and hasn't gone.