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Confirmation code

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Confirmation code

Post by itoh on June 10th 2011, 11:34 pm

I have been notified that when people try to register to my forum they get to the next page that reads:
Confirm Password
Confirmation code

But next to the Confirmation code is a RED "X" - there is no code mentioned.

Does anyone else see the same thing?

itoh
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Re: Confirmation code

Post by SLGray on June 10th 2011, 11:43 pm

Please post your link to your forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: Confirmation code

Post by itoh on June 11th 2011, 4:36 am

I notice another post says they are having problem with picture of confirmation code missing also. Reply was "for now remove it and make it email conformation unti it can be fixed."

How would that be done? Where in Admin? How would confirmation code box be temporarily removed until fix is implemented?

(My husband is out of country at the moment and I am trying to sort this out for him.)

Thank you.

----
Here is the other post with similar "confirmation code" picture missing:

""Confirmation Code
by abdatheoriginal Today at 7:40 pm
I was having my wife sign up and she couldn't see the picture on confirmation code to register. I thought it was her computer and checked settings. Then I went to MY computer and it does the same thing. Now others can't see it either and this means I can't get new members!

---
Re: Confirmation Code
by Drogba921 Today at 8:16 pm
for now remove it and make it email conformation unti it can be fixed.
---------------
Update
by abdatheoriginal Today at 8:22 pm
Workaround so far is to diable the confirmation code within the admin panel but I'd rather not do that but I guess I'll have to leave it until I get someone that can help me out with this.

Thanks for any help! Need help!"

itoh
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Re: Confirmation code

Post by SLGray on June 11th 2011, 5:45 am

Administration Panel>>Users & Groups>>Users>>Users Options


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: Confirmation code

Post by itoh on June 11th 2011, 5:54 pm

Yes, that now allows them to Register without using confirmation code.
Will the "missing" (X) confirmation code icon ever be fixed? If so, how would we know?
As I mentioned, I notice it has happened to at least one other person, possibly more but they have not recognized because no one has tried to register on their forums at the moment.

Thank you.
(We already paid to have ads removed and hope that does not have anything to do with this 'problem'.)

itoh
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Re: Confirmation code

Post by Mike on June 11th 2011, 5:58 pm

You're most likely going to have to wait till monday when the techs can work on it

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Re: Confirmation code

Post by itoh on June 12th 2011, 6:07 am

Drogba921 wrote:You're most likely going to have to wait till monday when the techs can work on it

Thank you.

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