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Admin login failed

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Solved Admin login failed

Post by Jackyboy on November 3rd 2011, 10:17 am

Hello,

I had my forum deactivated for a few months. Today I've restored it through



http://www.forumotion.com/en/utils/



However, when I tried to login as an 'admin', I couldn't.

I'm sure my password is correct since I was able to recover my forum.

Is there something I need to do to login as an admin so that I can access my control panel for my forum?

JB

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Solved Re: Admin login failed

Post by Jophy on November 3rd 2011, 11:41 am

Hi,

If you have lost your founder password, please read this topic:
http://help.forumotion.com/t93821-lost-founder-s-password

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Solved Re: Admin login failed

Post by Jackyboy on November 3rd 2011, 12:16 pm

Thank you for the quick reply.

I have my password since I was able to recover the site. Only when I'm trying to login as an admin it doesn't let me login as an admin.

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Solved Re: Admin login failed

Post by incredible_fear on November 3rd 2011, 12:23 pm

@Jackyboy wrote:Thank you for the quick reply.

I have my password since I was able to recover the site. Only when I'm trying to login as an admin it doesn't let me login as an admin.
What was the message that appeared?

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Solved Re: Admin login failed

Post by Jackyboy on November 3rd 2011, 12:55 pm

This is the message I got:


Username: Admin
Password: 'same as to restore forum'

You have specified an incorrect or inactive username, or an invalid password.

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Solved Re: Admin login failed

Post by invisible ! on November 3rd 2011, 1:01 pm

If you are 100% sure that your password is correct and username too, try with other browser. Rolling Eyes

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Solved Re: Admin login failed

Post by Jackyboy on November 3rd 2011, 1:18 pm

I'm positive that my password is correct since I restored the forum with it.

I've tried about 20 times on different browser but in vain?

How is it possible that I can access the utils site with my pass word but canno login as an admin with the same password.

http://www.forumotion.com/en/utils/




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Solved Re: Admin login failed

Post by JEL52895 on November 3rd 2011, 2:22 pm

I just restored my forum yesterday, and was able to log in through the tools, but I also cannot log into the site... Well, at least I'm not alone...

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Solved Re: Admin login failed

Post by Jackyboy on November 3rd 2011, 4:36 pm

Will it be o.k if I reset my password as described above?

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Solved Re: Admin login failed

Post by MrMario on November 4th 2011, 4:13 am

Hi,

If you ask for a password reset from a staff member it will reset.

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Solved Re: Admin login failed

Post by Jackyboy on November 4th 2011, 9:35 am

Thanks,

I've requested a passord reset. Hope to get it soon.

Smile

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Solved Re: Admin login failed

Post by Sanket on November 4th 2011, 7:25 pm

Since this thread appears to be solved, I will archive this thread.


Sanket Smile


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