Member cannot send pm

Hi one of my members says she cannot send a pm and when she fills in the name of who to sent it to it reverts back to her name and it sends it to herself. Anyone can help with this pls.

http://kindlerscrafting.englishboard.net
Memer name Pat

Hi,

Is it exclusively this one user?
Does the box suggest anything, such as her username? She may have Auto-fill enabled.

Can you direct me to autofill please Darren I have no clue where it is and yes it does seem exlusive to her Darren no one else has mentioned it.

You know when you register to a website/forum and u need to put in your username & email, and it has a line drop down under the box with an answer?
That's what I mean

The easiest way of clearing it, is to clear the cookies of the browser, which I would suggest to clear both the cookies & cache, just to make sure it's not giving old data.

Oh yes ofc I see what you mean excuse my idiocy, thanks Darren I will pass that on to her.

I will leave this topic open for your reply.

I really dont know what is going on, I gave her the information to clear cookies and cache as per Darren's instructions which she did and still had the same problem.

My self and another administrator went into her account with her permission and pm'd each other without problem.

Whilst in there we saw all the messages to Pat from Pat it is very strange, I can only think it is something to do with her pc unless anyone else has any ideas as to why this is happening.

Thank you

This problem is now solved, so I will post here an extract from the members pm to me in case anyone else gets the problem.

"Daisi I've solved it thankyou! It was my Norton security programme which was reading the user box to fill in my name like a log in. As soon as I switched to private browsing where my Norton programme can't fill in my passwords etc. the box stayed with your name"

Thank you for your help Darren and Base.