My password won't give me access to forum.
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My password won't give me access to forum.
Hi,
I can gain access to my forum but am unable to use founder tools.The forum would appear to have been hacked,the skin has changed and posts removed,please help as soon as possible.
I've tried to restore the forum to it's former state via utilities,though it repeatedly states that it's been restored........not so!
Kind regards,
Kate
Katelea- Forumember
- Posts : 44
Reputation : 1
Language : english
Re: My password won't give me access to forum.
What exactly happened right before this occurred? Did you add something to the forum or edit something?
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You need one post to send a PM.
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Re: My password won't give me access to forum.
Hi,
Thankyou for your rapid response.
No, I actually believe it is someone who was a former administrator,who unfortunately had access to the tools.Following a dispute,she seems to have now commenced to vandalize the forum.
How can I stop this please?
Katelea- Forumember
- Posts : 44
Reputation : 1
Language : english
Re: My password won't give me access to forum.
If you have removed her from the administrator group, she should not have access to the administration panel. Please post your forum's address.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: My password won't give me access to forum.
Unfortunately,I didn't remove her.
whatsnew.forumotion.co.uk
Katelea- Forumember
- Posts : 44
Reputation : 1
Language : english
Re: My password won't give me access to forum.
Hi,
you didn't get back to me regarding my concern,I am still unable to access the admin panel and required tools and I need help to address the layout into skin,which has been totally altered and many posts have unfortunately been removed.
Do I need a new admin pass to prevent this activity continuing?
I did receive a message stating that the forum had been deleted (not by me,the founder) but that has now been restored thankyou.
Katelea- Forumember
- Posts : 44
Reputation : 1
Language : english
Re: My password won't give me access to forum.
Hello,
Please provide your forum's URL and your creation email address by PM and I'll send you a new password for your tools and your founder account.
Please provide your forum's URL and your creation email address by PM and I'll send you a new password for your tools and your founder account.
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
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