Someone Other Than Myself Logged In As Admin

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Solved Someone Other Than Myself Logged In As Admin

Post by plasticparadise on September 27th 2012, 5:16 pm

I was on my forum this morning. I have a main Admin account but I also have an account where I have Admin privileges because I think it kind of makes my users a little shy if they see the Admin hanging out all the time. Well, as I was typing, I noticed in my "users online" area that someone was logged in under my main Admin name. I quickly logged out and then logged in under that name. When I checked it out in the back, it said that the IP address the person had logged in on was in France. I'm in the US. I immediately changed all of my passwords. I even changed them on my gmail account which is the E-mail address I have linked. How is this possible and how can I prevent it from happening again?

P.S. I'm not sure if this is the right place to post this topic.

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Solved Re: Someone Other Than Myself Logged In As Admin

Post by Shadow on September 27th 2012, 5:20 pm

Hello,

I've just checked with the team.
Sometimes technicians need to do some checks on forums and they're logged in as admin when they're doing this.

They've confirmed me that they were on your forum few minutes ago.
Also, that explains why you've seen a French IP Address. Our offices are located in France.
So, don't worry Smile
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Solved Re: Someone Other Than Myself Logged In As Admin

Post by plasticparadise on September 27th 2012, 5:54 pm

Leeloo wrote:Hello,

I've just checked with the team.
Sometimes technicians need to do some checks on forums and they're logged in as admin when they're doing this.

They've confirmed me that they were on your forum few minutes ago.
Also, that explains why you've seen a French IP Address. Our offices are located in France.
So, don't worry Smile

Thanks so much! Whew!!!

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Solved Re: Someone Other Than Myself Logged In As Admin

Post by SLGray on September 27th 2012, 7:49 pm

Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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