Forum was stolen from me

by HolyPkerz 17/12/2012, 06:22

Recently my forum was stolen from me by an unknown person. They got on the admin account, deleted all the other accounts as well as all the boards and add-ons and changed our name and banner. They also changed the email on the admin account so I cannot retrieve the password to get the account back. Is there anything I can do?

I'll post the url if it helps.

by Shek 17/12/2012, 12:29

Hello!

Forumotion is as safe and spectacular that has its user tools: https://www.forumotion.com/en/utils/ Very Happy

You need the address or the address of email of foundation of forum, plus the password you used to create the forum to enter. When you enter, make a backup any tools and the password will be the same as the founder of the forum. :wouhou:

Forumotion is be safe and always will think of its members! I love you

Regards,
Gombor/Shek

by HolyPkerz 17/12/2012, 19:29

Thanks a lot, that really helped.

by **SLGray** 17/12/2012, 20:10

Is this solved?

by kirk 17/12/2012, 21:06

slg wrote:Is this solved?

????

guess we will wait for a lil longer then if no reply send it to archive thumright

by HolyPkerz 18/12/2012, 03:31

For the site url option in the link that was posted... do you enter the current site url, or the url you picked in the beginning?

by Sanket 18/12/2012, 03:57

Try with the current url.

by Shek 18/12/2012, 05:49

If not, go with the email of the foundation. Very Happy

by HolyPkerz 18/12/2012, 09:30

Is darkbb.com one of the forumotion url options? That's what the current url ends with, but when I went to make another forums (because I thought this one was lost for good) I didn't see an option for darkbb.com. The email I was given as the one it was made with is questionable so I wanted to use the url, but I'm wondering if it won't accept it because of the darkbb even though the site was definitely made here at forumotion.

by Shek 19/12/2012, 03:14

Hello!

Request new password administrators: https://help.forumotion.com/t93821-lost-founder-s-password Send email to the foundation, plus the address of the forum that the system Forumotion will send it another password. You can get the tools with the password received in email and address foundation. You will be informed if the email is incorrect. thumright

Regards,