Forum will not delete
+2
Sanket
Customkid2
6 posters
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Forum will not delete
Hello,
I own a forum that ive had for a few months now. A situation occurred and I would like to delete it. I have the founder account and the original founder email. I used the forum deletion process and i was sent a verification email. When i clicked the verification link, it would just send me to the forum index. After logging in, it sent me to the administration panel. I need to get rid of this forum but can't. Any suggestions?
I own a forum that ive had for a few months now. A situation occurred and I would like to delete it. I have the founder account and the original founder email. I used the forum deletion process and i was sent a verification email. When i clicked the verification link, it would just send me to the forum index. After logging in, it sent me to the administration panel. I need to get rid of this forum but can't. Any suggestions?
Customkid2- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Forum will not delete
Try the process again. Make sure, when you type delete & send it in the admin panel, be logged into the forum until you receive the email. Then click on the link you receive in the email. It shall work then. The same login session is required.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Forum will not delete
I tried this a few time but the confirmation email always takes too long to send. It shows up hours later
Customkid2- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Forum will not delete
Did you check the spam folder then?
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Forum will not delete
Yes. It always makes it to the inbox rather than spam, but it takes up to a day later.
Customkid2- Forumember
- Posts : 29
Reputation : 1
Language : English
Re: Forum will not delete
Have you tried another email address?
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Re: Forum will not delete
I just tested this now. I requested deletion at 23:02, the validation email arrived at 23:40.
I got so tired of waiting I started cooking
I got so tired of waiting I started cooking
Re: Forum will not delete
When I deleted my old forum I think my first email took between 20-40 minutes to arrive and then the second one (which I requested soon after the first) came within less than 3 minutes.
Derri- Helper
- Posts : 8755
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: Forum will not delete
Hi,
can you attempt the deletion again please, and do not log out - you can turn your device off or whatever you wish to do, and return when the email comes - once the email arrives, click on the deletion link, and it will be verified, immediately log out - do not log in again.
If anyone logs in, or a new session is started after this deletion request is made and confirmed by you logging out, the request is automatically canceled.
Return to the URL in 48 hours and it should be gone.
If not, I suggest you get in contact with Buttercup, and she can do the deletion for you, if you provide her with your foundation details
=> https://help.forumotion.com/u6001
can you attempt the deletion again please, and do not log out - you can turn your device off or whatever you wish to do, and return when the email comes - once the email arrives, click on the deletion link, and it will be verified, immediately log out - do not log in again.
If anyone logs in, or a new session is started after this deletion request is made and confirmed by you logging out, the request is automatically canceled.
Return to the URL in 48 hours and it should be gone.
If not, I suggest you get in contact with Buttercup, and she can do the deletion for you, if you provide her with your foundation details
=> https://help.forumotion.com/u6001
RadioHead- Forumember
- Posts : 337
Reputation : 23
Language : English (der?)
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