Problem with my website

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Solved Problem with my website

Post by Arya on December 6th 2013, 1:30 am

I don't know where else to put this, so I apologize in advance if this is the wrong section for it. 
A few months back my website was hacked under my account as the founder. I was banned from my own forum and I am hoping that there is some way that somebody here an help me to regain access to my account. I know that this is something that you should probably pm a staff member about, however I have not met the post limit for private messaging. If someone could please help me to retrieve my founder account that would be a big help. Thank you.

http://gameworldgalaxyphp.forumotion.com

Sincerely Yours, Arya

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Solved Re: Problem with my website

Post by Derri on December 6th 2013, 1:42 am

Hi,

Please see this thread: https://help.forumotion.com/t127211-password-problems#849991

You'll be able to retrieve your password and re-access your forum. Furthermore you need two post to send a PM Very Happy
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Solved Re: Problem with my website

Post by Arya on December 6th 2013, 1:50 am

Thank you very much, though I would like to know if that also includes a situation where the founder account was hacked? My IP adheres was banned from the site so I am not even ale to see what sort of damage was done and as I read through the list, I noticed a situation like mine wasn't listed. Perhaps I missed it?

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Solved Re: Problem with my website

Post by SLGray on December 6th 2013, 2:01 am

You can send a pm now.  It would be best to send a pm to Buttercup.  Make sure to explain the situation in very detail description.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Problem with my website

Post by Shadow on December 6th 2013, 11:06 am

I have received the pm.
We can close the topic.
Thanks
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