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I don't remember my password

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Solved I don't remember my password

Post by ek December 23rd 2013, 9:52 am

Hi,i am a new member.i am the founder of a forum and i have a big problem.
before 1 week i delete my foroum by accident.i restored it by doing back up but now i can't log in because i am not remember the password i have give when i' ve made it!
i have had put and another person as "admin'' but she can't see the administration panel in the bottom any more,to help me.
please can you help me?i don't know what to do....
thank you!
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Solved Re: I don't remember my password

Post by Selvester December 23rd 2013, 9:59 am

Hello ek. It's kind of a common problem. Please read this topic, hopefully it will help. Wink

https://help.forumotion.com/t127211-password-problems
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Solved Re: I don't remember my password

Post by ek December 23rd 2013, 10:04 am

hi selvester!!!
i saw this topic...i belong to this case...
Case 4: You have lost either forum password or utilities password and you have activated the security option which prohibits sending a new password:"


the solution says that i must sent a pm to the staff but i can't do this because i am a new member and i can't sent pm yet!
tnx for your answer! Very Happy 
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Solved Re: I don't remember my password

Post by Selvester December 23rd 2013, 10:06 am

Your welcome. Smile

You should be able to send one now however. I believe the requirements for sending PM's is that you have a minimum of two posts. And as that was your second you should be all set now. Wink
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Solved Re: I don't remember my password

Post by ek December 23rd 2013, 10:20 am

ok i send one!!!! :wouhou:
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Solved Re: I don't remember my password

Post by Jophy December 24th 2013, 5:24 am

Hello,

I advice you to send the request to me, as our pro administrator is on leave. Thanks. Wink
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Solved Re: I don't remember my password

Post by ek December 25th 2013, 9:32 pm

Jophy wrote:Hello,

I advice you to send the request to me, as our pro administrator is on leave. Thanks. Wink
hallo,
finaly i managed to find the solution to my problem.
thank you very much!
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Solved Re: I don't remember my password

Post by SLGray December 25th 2013, 9:37 pm

Topic Solved & Locked


I don't remember my password Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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