Can't Access My Forum

[Tony M]

I can't access my forum at all with my Admin logon and Password.  The Utilities does not work for me either.

[Tony M]

I tried utilities that does not work for me.

[Ange Tuteur]

Hello Tony M,

Please see this topic for password problems :
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

[Tony M]

Hello Tony M,

Please see this topic for password problems :
https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password

Thanks Ange the Utilities does not work for me either which I don't understand since I am using my correct logon and password. I sent a PM to Buttercup is that o.k.?

[Ange Tuteur]

Yes, that is fine.

If she does not respond today, she should respond tomorrow.

Have you tried using your forum address + creation password ?

[Tony M]

Yes, that is fine.

If she does not respond today, she should respond tomorrow.

Have you tried using your forum address + creation password ?

Yes it tells me:    The login and the password you specified are wrong. 

I tried using my creation e-mail as well with the same prompt.  Its odd since I am using the correct logon and password I wonder what happened?

[Sir Chivas™]

Please refrain from using bold and color font, thank you.

[SLGray]

Have you changed your founder account on your forum?  If you have, it does not change it in the utilities.  So you will need to use the original password you created when you created the forum.

[Tony M]

Thank you all for your help, I have resolved my password problem and am able to access the board.

[SLGray]

Topic Solved & Locked