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Lost comments

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Solved Lost comments

Post by Nefadar September 30th 2014, 12:46 pm

Hi!
I read about the datacenter changes, but I don't find about our problems. We lost a lot of comment just like here:
the bug:

I would like to know, this is a normal problem about a changes and the comments will be restore later, when the replace is done, or this is a permanent bug, and we lost them.

My/Our forum is: http://xmenreneszansz.hungarianforum.net/

Thanks for the future answer.

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Solved Re: Lost comments

Post by Derri September 30th 2014, 1:17 pm

This issue could be related to the data centre change that is ongoing right now but it could also be an issue that was related to a few days ago.

Unfortunately because of the ongoing change with servers and Forumotion moving to a new data centre we can't identify if this is related with today or is an actual bug.
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Solved Re: Lost comments

Post by Nefadar September 30th 2014, 1:24 pm

I see, thanks for the quick answer. I hope it will be resolved soon, this is a very annoying bug.
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Solved Re: Lost comments

Post by Shadow September 30th 2014, 3:03 pm

Hello Nefadar

Actually, there is no link between data center migration and delection of some messages.
Technicians have just informed me that messages will not come back Sad

I am really sorry for the trouble... I perfectly understand the problem but I cannot do more

Thanks for your understanding

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Solved Re: Lost comments

Post by Nefadar September 30th 2014, 3:25 pm

Hello!
Thanks for the answer, I'm not happy about this, but I understand. Thanks again.

Edit:
I just checked my forum, this problem is only affect 4 days. sept 14-15 and sept 26-27. Only these posts are missing, and we can't modify them. I tried modify the blank posts, but I can't, I send the edited comment, but the system don't modify it...
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Solved Re: Lost comments

Post by Ape September 30th 2014, 6:55 pm

The posts will have to be removed if you can not edit the text sorry about the problems gave in this time.

APE


Lost comments Left1212Lost comments Center11Lost comments Right112
Lost comments Ape_b110
Lost comments Ape1010
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Solved Re: Lost comments

Post by Nefadar September 30th 2014, 7:05 pm

Ok, thank you APE, we'll do it, when the datacenter change is over.
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Solved Re: Lost comments

Post by SLGray October 4th 2014, 8:14 pm

Topic solved and archived


Lost comments Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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