Forum theme is broken

by svanarts December 12th 2014, 8:14 pm

I loaded a new theme from HitSkin today and didn't like the results so I tried to restore my forum back to a previous theme backup in the Themes Management section. When I do that it totally screws up my theme and doesn't restore to the correct theme. Even though the preview shows that it should. Help!!

forum: http://tatas.forumotion.com

by **SLGray** December 12th 2014, 8:30 pm

Try this:

AP > General > Forum > Configuration
Scroll to the bottom and resyn your forum.

Also clear your browser's cache and history.

by svanarts December 12th 2014, 8:34 pm

Okay. I tried the whole process over again and when I try to restore to a previous image now I get this as soon as I hit the restore button. I resynced but it only showed me the current theme I chose today. Not the them I'm trying to restore back to.

Maintenance

Your website will be back online soon,
please retry in a few minutes.
500

by FrOsTyXi December 12th 2014, 8:40 pm

svanarts wrote:Okay. I tried the whole process over again and when I try to restore to a previous image now I get this as soon as I hit the restore button. I resynced but it only showed me the current theme I chose today. Not the them I'm trying to restore back to.

Maintenance

Your website will be back online soon,
please retry in a few minutes.
500

Yes i reported this yesterday Buttercup has informed the techs about the issue seems the USA is affected, i can access any part of the theme management on a UK forum.

by Guest December 12th 2014, 8:46 pm

Sure thing, @FrOsTyXi. Just hang on and wait 'till the tech guys have taken over to finalize on this one!

Source: Click here for the original topic on this issue.

by FrOsTyXi December 12th 2014, 8:48 pm

SamanthaS wrote:Sure thing, @FrOsTyXi. Just hang on and wait 'till the tech guys have taken over to finalize on this one!

@SamanthaS yep they do take their sweet time!! hahah no worries but i hope they get it up and going soon!

by Guest December 12th 2014, 8:50 pm

@FrOsTyXi: Mind you, my friend Christien from The Netherlands has posted in your original post as well to strengthen your case. I bet you wouldn't mind, ty. And yeah, that's FM. Wink

I'm glad that one didn't strike one of my boards (yet).

by FrOsTyXi December 12th 2014, 8:59 pm

@SamanthaS well that's great maybe the more people come forward and say there is a issue the faster techs can rub it out, i'm quite sure they have their hands full with many more issues than this!

by **SLGray** December 12th 2014, 9:11 pm

Please report this issue with it being offline here - https://help.forumotion.com/t137384-only-topic-administration-panel-theme-management-offline .