Missing founders password

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In progress Missing founders password

Post by Talon695 on Fri Jan 09, 2015 2:50 pm

Guys I need some serious help. I cant get into my forums or the admin panel at all and the password retrial security is on even though I dont remember turning it on. I need a password reset but I cant send any admin any messages because of a post limit. I dont know what to do. Someone help please?


Last edited by Talon695 on Sat Jan 10, 2015 8:16 am; edited 1 time in total

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In progress Re: Missing founders password

Post by Mati on Fri Jan 09, 2015 2:58 pm

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In progress Re: Missing founders password

Post by SLGray on Fri Jan 09, 2015 7:37 pm

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Missing founders password

Post by Talon695 on Sat Jan 10, 2015 8:22 am

Mati™ wrote:Hello

Follow the link https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991

You need one more post to send PM's
These directions dont work for me. I cant remember my password and I can't get it back through email. I can't turn off the security settings because I cant get into my utilities settings because....I can't get into the admin panel....because I forgot my password....

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In progress Re: Missing founders password

Post by Derri on Sat Jan 10, 2015 10:48 am

@Talon695 wrote:
Mati™ wrote:Hello

Follow the link https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991

You need one more post to send PM's
These directions dont work for me. I cant remember my password and I can't get it back through email. I can't turn off the security settings because I cant get into my utilities settings because....I can't get into the admin panel....because I forgot my password....

Can you elaborate on why you can't get your password sent via email. We can change the email if you'd like.
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In progress Re: Missing founders password

Post by Talon695 on Sat Jan 10, 2015 11:15 am

@Derri wrote:
@Talon695 wrote:
Mati™ wrote:Hello

Follow the link https://help.forumotion.com/t127211-password-problems-lost-your-founder-s-password#849991

You need one more post to send PM's
These directions dont work for me. I cant remember my password and I can't get it back through email. I can't turn off the security settings because I cant get into my utilities settings because....I can't get into the admin panel....because I forgot my password....

Can you elaborate on why you can't get your password sent via email. We can change the email if you'd like.
I can't get my password via email because of the security setting "Disallow getting password by email"

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In progress Re: Missing founders password

Post by Ramdaman on Sat Jan 10, 2015 11:39 am

@Talon695 wrote:I can't get my password via email because of the security setting "Disallow getting password by email"

There are a number of cases in which solutions are provided for in the link Mati gave you. You should read the whole thread and see which case applies to your situation.
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In progress Re: Missing founders password

Post by Talon695 on Sat Jan 10, 2015 12:06 pm

@Ramdaman wrote:
@Talon695 wrote:I can't get my password via email because of the security setting "Disallow getting password by email"

There are a number of cases in which solutions are provided for in the link Mati gave you. You should read the whole thread and see which case applies to your situation.
Again as I have said I went through the list and none of it applies to me except for the last option. Do all of you admins not read the thread before jumping in?

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In progress Re: Missing founders password

Post by Derri on Sat Jan 10, 2015 12:18 pm

@Talon695 wrote:
@Ramdaman wrote:
@Talon695 wrote:I can't get my password via email because of the security setting "Disallow getting password by email"

There are a number of cases in which solutions are provided for in the link Mati gave you. You should read the whole thread and see which case applies to your situation.
Again as I have said I went through the list and none of it applies to me except for the last option. Do all of you admins not read the thread before jumping in?

Well if you read the thread you'd understand that we can disable that feature or we can send you a password directly via email

Case 3 and 4 would apply to you as you've lost your password and can't access the utilities, what I'd do is the send you a password directly to the email address associated with your founder account.

Case 1 and 2 are self help methods.

No where does it say option 3 or 4 will not work if you have that security feature enabled. In fact case 3 or 4 is specifically designed to work around that feature and bypass entirely.

So I can disable the security feature and you can retrieve your password
Or
I can send you a password directly to your email

You can send me the following via PM with your prefered choice of either a new password sent directly or I disable the security feature on your forum.

1) Founders email address
2) Forum URL
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