The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Personalized domain name deletes after a few hours

3 posters

Go down

Solved Personalized domain name deletes after a few hours

Post by Raptor121291 April 7th 2015, 7:20 am

Literally the exact same problem this person had and got solved: https://help.forumotion.com/t136018-personalized-domain-name-keeping-getting-deleted

I have my own domain name, I set up the CNAME and verify it on the ACP.  Everything works fine but after a few hours, my forum auto deletes the personalized domain.  I have purchased two domain names through you before so I think the forum still thinks one of those old domains is still active so it deletes my personalized domain name.

Please help me, thanks.


Last edited by Raptor121291 on April 9th 2015, 12:46 am; edited 1 time in total
avatar
Raptor121291
New Member

Posts : 5
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by Shadow April 7th 2015, 12:18 pm

Hello

Without the following information, we cannot here you:
- Url of your forum
- Cname
- Description of the problem
- Screenshot

Regards  :rose:
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by Raptor121291 April 7th 2015, 7:57 pm

My forum url is 
My CNAME is 
My problem is my forum auto deletes my personalized domain name after a few hours for no reason at all.  Why does it keep deleting for no reason at all?  Is it because I owned two prior domains through forumotion and it thinks the old domains are still active?


Last edited by Raptor121291 on April 9th 2015, 12:46 am; edited 1 time in total
avatar
Raptor121291
New Member

Posts : 5
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by SLGray April 8th 2015, 7:19 am

Are you pressing the save button after entering the domain name?


Personalized domain name deletes after a few hours Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51569
Reputation : 3525
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by Shadow April 8th 2015, 9:17 am

Hello

Indeed, there was a little problem with our database. You bought a domain name with Forumotion in 2013. Sometimes, the domain name is not well deleted. By consequences, there is a conflict between the FM domain name and the CNAME.
Now, we fixed the problem. Please check tomorrow and let us know if the Cname is properly sets up on your forum.

Sorry for the trouble.

Best Regards

Buttercup  :rose:
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by Shadow April 8th 2015, 9:18 am

Hello

Indeed, there was a little problem with our database. You bought a domain name with Forumotion in 2013. Sometimes, the domain name is not well deleted. By consequences, there is a conflict between the FM domain name and the CNAME.
Now, we fixed the problem. Please check tomorrow and let us know if the Cname is properly sets up on your forum.

Sorry for the trouble.

Best Regards

Buttercup  :rose:
Shadow
Shadow
Manager
Manager

Male Posts : 16208
Reputation : 1832
Language : French, English

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by Raptor121291 April 9th 2015, 12:47 am

Solved, thanks
avatar
Raptor121291
New Member

Posts : 5
Reputation : 0
Language : English

Back to top Go down

Solved Re: Personalized domain name deletes after a few hours

Post by SLGray April 9th 2015, 12:49 am

Topic solved and archived


Personalized domain name deletes after a few hours Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51569
Reputation : 3525
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum